AU Insurance Admin Support Officer - Hybrid

Intogreat Solutions; Quezon City; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Wellness program

Career development

Mentorship

Job summary

IntoGREAT Solutions in Quezon City is seeking an Insurance Admin Support Officer to assist the onshore Client Services team with backend processing and documentation across insurance broking portfolios. The role emphasizes accurate data handling and timely completion of tasks to support client servicing and relationships.

The ideal candidate has 1–2 years AU admin experience, proficiency in MS Office (Outlook/Word/Excel), and strong English communication.

Qualifications

• 1 - 2 years AU experience admin.
• At least 1–2 years of experience in administrative, data entry, documentation, or back-office processing roles; insurance support experience.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Good written and verbal English communication skills.
• Ability to work independently with minimal supervision while supporting team-based service delivery.
• Open to learning insurance broking platforms, internal systems, and client-specific procedures.

Responsibilities

• Accurately process transactions and documentation within our insurance broking platform.
• Input and maintain accurate client and policy data records.
• Compile documentation required for new business quotes, endorsements and renewals, as directed by the onshore team.
• Assist with preparation and formatting of client and insurer correspondence.
• Perform quality checks on documentation to ensure accuracy and completeness.
• Prioritize tasks and follow up on outstanding items to meet tight turnaround deadlines.
• Adhere to internal processing standards, templates, and compliance guidelines.
• Handle repetitive data entry and back-office administration tasks with a high level of accuracy.
• Clear communication with onshore teams.
• Perform other processing or administrative support duties as required.

Skills

English communication

Attention to detail

Independent worker

Tools

Outlook

Word

Excel

Job description

AU Insurance Admin Support Officer - Hybrid Eastwood Avenue, Quezon City, Metro Manila, Philippines 1 - 2 Years Probationary

Job Description

Job Summary

The Insurance Admin (Client Services Processing Assistant) plays a critical role in supporting ouronshore Client Services team by handling administrative and documentation tasks across ourinsurance broking portfolios. This role ensures accurate and timely completion of backend processes,enabling our team, clients and brokers to focus on client servicing and relationship management.

Job Responsibilities

• Accurately process transactions and documentation within our insurance broking platform.
• Input and maintain accurate client and policy data records.
• Compile documentation required for new business quotes, endorsements and renewals, asdirected by the onshore team.
• Assist with preparation and formatting of client and insurer correspondence.
• Perform quality checks on documentation to ensure accuracy and completeness.
• Prioritize tasks and follow up on outstanding items to meet tight turnaround deadlines.
• Adhere to internal processing standards, templates, and compliance guidelines.
• Handle repetitive data entry and back-office administration tasks with a high level of accuracy.
• Clear communication with onshore teams.
• Perform other processing or administrative support duties as required.

Qualifications

• 1 - 2 years AU experience admin
• At least 1–2 years of experience in administrative, data entry, documentation, or back-officeprocessing roles; insurance support experience
• Basic understanding of insurance processes, policy documentation, renewals, endorsements,or client service support is an advantage.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Good written and verbal English communication skills.
• Ability to work accurately with client information, policy details, and processing instructions.
• Able to work independently with minimal supervision while supporting team-based servicedelivery.
• Open to learning insurance broking platforms, internal systems, and client-specific procedures.

Why IntoGREAT?

• Competitive Compensation Package:An attractive salary and comprehensive benefits aligned with market standards.
  Work-Life Balance Support:Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
• Career Growth and Development:Opportunities for training and development to help employees advance their skills and grow within the company.
• Supportive Leadership:A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!

Job Snapshot

Updated Date

21-Jul-2026

Department

Insurance