Insurance Admin

Auxilium Outsourcing Pty; Philippines; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

HMO from day 1

20 days of pro-rated annual leave

All mandatory government benefits

Job summary

Auxilium Outsourcing Pty in the Philippines is seeking an Insurance Administrative Assistant for a permanent full-time remote position. Responsibilities include supporting insurance brokers with administrative tasks and completing a 6-week training program. Candidates must have at least 3 years of administrative experience, excellent communication skills, and proficiency in Microsoft Office and Google Workspace. This role offers benefits like HMO from day 1, 20 days of annual leave, and a salary based on experience.

Qualifications

• Minimum of 3 years demonstrated administrative experience.
• Strong ability to work within set processes and procedures.
• Ability to work autonomously and independently, as part of a team.

Responsibilities

• Provide administrative support to insurance brokers with various day-to-day tasks.
• Complete onboarding and training program, and ongoing development support.
• Communicate effectively with clients and team members.

Skills

Attention to detail

Multitasking

Communication skills

Problem-solving

Self-starter

Tools

Microsoft Office

Google Workspace

Adobe Acrobat

Slack

Zoom

CRM tools (Salesforce, Monday.com, Zoho)

Job description

Position: Insurance Administrative Assistant

Job Duration: Permanent, Full-time (ongoing)

Brief description of Company: Insurance Brokerage (non-life)

Hours Required: 9:00am to 6:00pm (AU time) Monday to Friday. The PH time start and finish time will be dependent on which time zone the client is based in. This is a full-time permanent position, and we are not able to accommodate someone who does VA work for other clients outside of working hours.

Description of Job Position: This role works directly with the client as part of the team each day. This role provides administrative support to insurance brokers with various day-to-day tasks, including but not limited to:

Full onboarding and training is provided - 6 weeks of a paid intensive training program delivered remotely, and ongoing training, development and support once endorsed to the client.

Salary and Inclusions:

• The salary range is dependent on experience
• All mandatory government benefits and 13th Month
• HMO (principal only) from day 1
• 20 days of pro-rated annual leave available immediately
• Requirements for WFH set-up - laptop, external monitor, keyboard, mouse, headset and USB docking station are all provided

Location: Home-based, must have a dedicated workspace with a door, and must be located within the following areas:

• National Capital Region / Greater Manila Area
• Central Luzon and Nearby Areas

Requirements & Qualifications:

• Minimum of 3 years demonstrated administrative experience
• Strong ability to work within set processes and procedures
• Excellent attention to detail, with the ability to multitask and prioritise tasks effectively
• Ability to work autonomously and independently, as part of a team
• Excellent proactive and reactive communication and interpersonal skills – you shouldn't be afraid to ask for help
• Strong problem-solving skills, also experienced with being proactive
• A self-starter, with experience working remotely

Technical requirements:

• Typing speed of at least 40wpm with higher than 95% accuracy
• Reliable internet and connectivity, we also require back-up/redundancy of power and internet
• A dedicated, private workspace (photo will be required) free from distractions
• NBI Clearance will be required if successful

Proficiency in tools and software (including but not limited to):

• Microsoft Office (Outlook, Excel, Word, OneDrive, Teams)
• Google Workspace
• Adobe Acrobat
• Slack
• Zoom
• CRM such as Salesforce, Monday.com and Zoho would be highly regarded

Technical/communication testing will be conducted during the hiring process