Program Assistant (Fund Generation)

Philippine Red Cross; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

The Philippine Red Cross is seeking a Program Assistant to support Membership declarations for all Chapters, and to monitor declaration submissions in the MIS for accuracy and timeliness.

The role involves handling inquiries via phone and email, preparing declaration summaries, coordinating payments with partners, and assisting events to promote Membership and fundraising activities.

Qualifications

• Graduate of any program, preferably Marketing, Business Administration, or similar programs.
• Minimum of one year work experience.
• Can work under minimum supervision.
• Excellent written and verbal skills.

Responsibilities

• Monitor and review all declarations submitted by Chapter to ensure they are within prescribed period.
• Attend to inquiries of Chapters via phone and email and inform about incorrect data input on MIS.
• Verify amount of Chapter's remittance based on encoded members.

Skills

Written communication

Verbal communication

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Tools

MIS system

Job description

About us

The Philippine Red Cross is a humanitarian organisation dedicated to serving vulnerable and marginalised populations across the Philippines. As part of the International Red Cross and Red Crescent Movement, we are committed to alleviating human suffering, protecting life and health, and upholding human dignity. Our mission drives us to deliver emergency relief, health services, and community development programmes to those in need. We pride ourselves on our values of compassion, integrity, and community engagement, making us a trusted partner in humanitarian work.

About the role

The Program Assistant position provides support for Membership declarations for all Chapters. In charge of monitoring declaration reports upon submitted of chapters (declared).

Responsibilities:

• Monitor and review all declarations submitted by Chapter to ensure that all declarations are within prescribed period per Admin Memo and 2021 MAAB Guidelines.
• Attends to inquiry of Chapters through phone and email; also inform Chapter regarding their incorrext data input on MIS system
• Verify amount of Chapter's remittance based on their actual encoded members on Membership Information System
• Inform and follow up the Chapter regarding their monthly declaration reports.
• Prepares declaration summary report for NHQ and Chapters submitted to Technical Assistant regarding updated membership delaration performance for the period against target.
• Generate and transmit Chapter's declared members to AFDR
• Verify the amount of SOA from AFDR based on declared members submitted
• Process the payment request memo for AFDR's SOA
• Prepares communication letters address to AFDR/PGAI and Chapters regarding claims reference number
• Monitor of payment to insurance partner per MOA
• Monitor and reconciliate payments of declaration submitted by NHQ to Insurance Partner
• Performs other duties that may be assigned from time to time
• Attends to some events to promote Membership
• Assist Fund Generation during events.

Qualifications:

• Graduate of any program, preferably Marketing, Business Administration, or similar programs
• Minimum of one year work experience
• Can work under minimum supervision
• Excellent written and verbal skills.