Professional, Facilities Management

JLL; Taguig; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

JLL Philippines in Taguig seeks a Premises Manager to lead integrated facilities operations for a high-profile corporate account. You will direct housekeeping, maintenance, security, and workplace services while managing budgets and vendors.

The role requires strong leadership, a focus on safety and EHS compliance, and a track record of delivering exceptional customer experience in hospitality-minded facilities.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or related field.
• Minimum 5 years in Facilities/Workplace Management with team and client management.
• Portfolio experience of at least 100,000 sq. ft. in the past 3 years.
• Preferably 3+ years with JLL or equivalent integrated facilities management experience.
• Strong operations, client relations, and service delivery capabilities.
• Hospitality or customer-facing background is highly valued, with a focus on workplace experience.

Skills

Facilities Management

Hospitality Experience

Client Management

People Leadership

Vendor Management

Budget Management

EHS Compliance

Project Management

Operations Reporting

Sustainability

Space Management

Education

Bachelor’s degree in Engineering

Facilities Management certification

Tools

Excel

PowerPoint

Google Workspace

MS Office

Job description

Premises Manager

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or a related discipline from a recognized institution.
• Minimum 5 years of relevant experience in Facilities Management, Workplace Management, Hospitality Management, or a related service environment, with proven experience in team and client management.
• Proven experience managing a facilities portfolio of at least 100,000 sq. ft. within the past three years.
• Preferably with at least 3 years of experience with JLL or equivalent experience providing Integrated Facilities Management services.
• Strong experience in account operations, client relationship management, workplace experience, and service delivery.
• Background in Hospitality Management, Hotel Operations, Guest Services, Concierge, Events Management, or other customer‑facing service environments is highly preferred.
• Demonstrated ability to apply hospitality standards and customer experience principles to workplace and facilities operations.
• Strong knowledge of Facilities Management, including housekeeping, maintenance, security coordination, pest control, landscaping, waste management, space management, concierge, events, and workplace services.
• Proven experience managing vendors and service partners, including monitoring of SLA, KPI, SOW, EHS, and contractual requirements.
• Working knowledge of government statutory requirements, permits, licenses, safety regulations, and facility compliance requirements.
• Experience managing Capex and Opex budgets, financial forecasting, variance analysis, procurement, purchase orders, and vendor billing.
• Strong understanding of energy management, sustainability, waste reduction, and environmental programs.
• Proven experience managing projects, site improvements, events, and adhoc client requirements within agreed timelines and budgets.
• Experience preparing and presenting operational, financial, facilities, and management reports, including business reviews.
• Strong understanding of EHS, emergency response, business continuity, risk management, and incident escalation.
• Proven ability to lead, coach, and develop teams while maintaining high standards of performance, accountability, and customer service.

Key Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or a related discipline from a recognized institution.
• Minimum 5 years of relevant experience in Facilities Management, Workplace Management, Hospitality Management, or a related service environment, with proven experience in team and client management.
• Proven experience managing a facilities portfolio of at least 100,000 sq. ft. within the past three years.
• Preferably with at least 3 years of experience with JLL or equivalent experience providing Integrated Facilities Management services.
• Strong experience in account operations, client relationship management, workplace experience, and service delivery.
• Background in Hospitality Management, Hotel Operations, Guest Services, Concierge, Events Management, or other customer‑facing service environments is highly preferred.
• Demonstrated ability to apply hospitality standards and customer experience principles to workplace and facilities operations.
• Strong knowledge of Facilities Management, including housekeeping, maintenance, security coordination, pest control, landscaping, waste management, space management, concierge, events, and workplace services.
• Proven experience managing vendors and service partners, including monitoring of SLA, KPI, SOW, EHS, and contractual requirements.
• Working knowledge of government statutory requirements, permits, licenses, safety regulations, and facility compliance requirements.
• Experience managing Capex and Opex budgets, financial forecasting, variance analysis, procurement, purchase orders, and vendor billing.
• Strong understanding of energy management, sustainability, waste reduction, and environmental programs.
• Proven experience managing projects, site improvements, events, and adhoc client requirements within agreed timelines and budgets.
• Experience preparing and presenting operational, financial, facilities, and management reports, including business reviews.
• Strong understanding of EHS, emergency response, business continuity, risk management, and incident escalation.
• Proven ability to lead, coach, and develop teams while maintaining high standards of performance, accountability, and customer service.

Preferred Leadership Profile

The ideal candidate is a hands‑on Facilities and Workplace Management leader with a strong hospitality mindset. The candidate should be able to combine technical facilities expertise with excellent customer experience, service delivery, and stakeholder management skills.

A strong background in hospitality, hotel operations, guest experience, concierge, events, or premium customer service environments will be an advantage, particularly for managing a high‑profile corporate account such as Globe.

The candidate must be comfortable operating in a fast‑paced, client‑facing environment, managing multiple priorities, responding to escalations, coordinating vendors and service partners, and ensuring that the workplace remains safe, functional, compliant, comfortable, and welcoming.

Core Skills And Competencies

• Facilities & Workplace Management
• Hospitality & Customer Experience
• Client & Stakeholder Management
• People Leadership & Team Management
• Housekeeping & Soft Services Management
• Concierge & Workplace Experience
• Events & Meeting Management
• Vendor & Contract Management
• Financial & Budget Management
• Project Management
• EHS & Statutory Compliance
• Problem Solving & Decision Making
• Data Analysis & Reporting
• Sustainability & Continuous Improvement Microsoft Office, particularly Excel, PowerPoint, and Google
• Strong communication, interpersonal, and presentation skills
• Ability to work independently and under pressure