Professional Facilities Management

JLL; Taguig; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

JLL is seeking a hands-on Premises Manager in Taguig, Philippines. The role focuses on leading facilities and workplace teams, delivering superior client experience, and managing vendors to meet SLAs and budgets.

You will ensure safety, compliance, and sustainability across a large portfolio, including a high-profile account such as Globe. The successful candidate will have a strong hospitality mindset, excellent stakeholder management, and proven experience in project delivery and reporting.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or a related discipline from a recognized institution.
• Minimum 5 years of relevant experience in Facilities Management, Workplace Management, Hospitality Management, or a related service environment, with proven experience in team and client management.
• Proven experience managing a facilities portfolio of at least 100,000 sq. ft. within the past three years.
• Preferably with at least 3 years of experience with JLL or equivalent experience providing Integrated Facilities Management services.

Responsibilities

• Lead and coach facilities and workplace teams to deliver high-quality services.
• Manage vendor and service partner relationships, track SLAs, KPIs, and budgets.
• Ensure health, safety, and environmental compliance across sites.
• Prepare and present operational, financial, and management reports to stakeholders.

Skills

Facilities Management

Hospitality & Customer Experience

Client & Stakeholder Management

People Leadership & Team Management

Housekeeping & Soft Services

Concierge & Workplace Experience

Events & Meeting Management

Vendor & Contract Management

Financial & Budget Management

Project Management

EHS & Statutory Compliance

Data Analysis & Reporting

Sustainability & ContinuousImprovement

Microsoft Office & Excel

Strong Communication Skills

Education

Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or related discipline

Tools

Microsoft Excel

PowerPoint

Google Workspace

Job description

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Premises Manager

Key Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or a related discipline from a recognized institution.
• Minimum 5 years of relevant experience in Facilities Management, Workplace Management, Hospitality Management, or a related service environment, with proven experience in team and client management.
• Proven experience managing a facilities portfolio of at least 100,000 sq. ft. within the past three years.
• Preferably with at least 3 years of experience with JLL or equivalent experience providing Integrated Facilities Management services.
• Strong experience in account operations, client relationship management, workplace experience, and service delivery.
• Background in Hospitality Management, Hotel Operations, Guest Services, Concierge, Events Management, or other customer-facing service environments is highly preferred.
• Demonstrated ability to apply hospitality standards and customer experience principles to workplace and facilities operations.
• Strong knowledge of Facilities Management, including housekeeping, maintenance, security coordination, pest control, landscaping, waste management, space management, concierge, events, and workplace services.
• Proven experience managing vendors and service partners, including monitoring of SLA, KPI, SOW, EHS, and contractual requirements.
• Working knowledge of government statutory requirements, permits, licenses, safety regulations, and facility compliance requirements.
• Experience managing Capex and Opex budgets, financial forecasting, variance analysis, procurement, purchase orders, and vendor billing.
• Strong understanding of energy management, sustainability, waste reduction, and environmental programs.
• Proven experience managing projects, site improvements, events, and adhoc client requirements within agreed timelines and budgets.
• Experience preparing and presenting operational, financial, facilities, and management reports, including business reviews.
• Strong understanding of EHS, emergency response, business continuity, risk management, and incident escalation.
• Proven ability to lead, coach, and develop teams while maintaining high standards of performance, accountability, and customer service.

Preferred Leadership Profile

The ideal candidate is a hands-on Facilities and Workplace Management leader with a strong hospitality mindset. The candidate should be able to combine technical facilities expertise with excellent customer experience, service delivery, and stakeholder management skills.

A strong background in hospitality, hotel operations, guest experience, concierge, events, or premium customer service environments will be an advantage, particularly for managing a high-profile corporate account such as Globe.

The candidate must be comfortable operating in a fast-paced, client-facing environment, managing multiple priorities, responding to escalations, coordinating vendors and service partners, and ensuring that the workplace remains safe, functional, compliant, comfortable, and welcoming.

Core Skills and Competencies

• Facilities & Workplace Management
• Hospitality & Customer Experience
• Client & Stakeholder Management
• People Leadership & Team Management
• Housekeeping & Soft Services Management
• Concierge & Workplace Experience
• Events & Meeting Management
• Vendor & Contract Management
• Financial & Budget Management
• Project Management
• EHS & Statutory Compliance
• Problem Solving & Decision Making
• Data Analysis & Reporting
• Sustainability & Continuous Improvement
• Microsoft Office, particularly Excel, PowerPoint, and Google
• Strong communication, interpersonal, and presentation skills
• Ability to work independently and under pressure

Location:

On-site –Taguig, Philippines

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.