Senior Facilities Manager

JLL; Cebu City; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

JLL is seeking a Senior Facilities Manager - Account Lead to act as the primary strategic partner for a major client account. You will oversee all facilities operations, lead a dedicated team, and drive cost-effective service delivery across a large portfolio.

The role requires strong leadership, deep knowledge of building systems, and experience managing budgets above several million dollars annually. You will build trusted client relationships and deliver proactive facility strategies aligned

Qualifications

• Bachelor's degree or equivalent experience in FM/Engineering/Business Administration.
• 7–10 years in facilities management, with at least 3 years in leadership or account management.
• Experience managing large-scale, complex facilities or multi-site portfolios.
• Strong knowledge of building systems, maintenance practices, and regulatory compliance.
• Budgets exceeding $5 million annually.
• Excellent client relationship management and communication with C-suite executives.
• Proficient in CMMS and facilities management software platforms.
• Strong leadership abilities with coaching and development of teams.

Responsibilities

• Lead all facilities management operations for the assigned client account, serving as the primary contact and strategic advisor.
• Mentor and develop a team of facilities professionals.
• Develop and oversee annual operating budgets, capital plans, and financial forecasting.
• Coordinate preventive and corrective maintenance programs across building systems.
• Manage vendor relationships, negotiate contracts, ensure quality performance.
• Conduct site inspections and audits for safety and compliance.
• Lead initiatives to improve efficiency, sustainability, and occupant experience.
• Prepare and present reports on facility performance and project status.
• Respond to urgent facility issues and coordinate emergency responses.

Skills

Leadership

Team mentoring

Budget management

Vendor management

Client relationship management

CMMS proficiency

Facilities software

Site inspections & audits

Education

Bachelor's degree in FM/Engineering/Business

Tools

CMMS (Computerized Maintenance Management Systems)

Job description

Senior Facilities Manager - Account Lead

As a Senior Facilities Manager - Account Lead at JLL, you'll serve as the primary strategic partner for a major client account, overseeing all aspects of facilities operations and service delivery. In this leadership role, you'll manage a dedicated team of facilities professionals while ensuring seamless day-to-day operations across multiple sites or a large, complex portfolio. You'll be responsible for developing and executing comprehensive facility strategies that align with client objectives, managing vendor relationships, optimizing operational budgets, and driving continuous improvement initiatives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and as an Account Lead, you'll embody this commitment by building trusted client relationships, anticipating needs, and delivering exceptional service that transforms how our clients experience their workplace. This position requires a strategic mindset combined with hands‑on operational expertise, as you'll balance high-level account management with the tactical execution that keeps facilities running smoothly and efficiently.

What your day-to-day will look like:

• Lead all facilities management operations for an assigned client account, serving as the primary point of contact and strategic advisor on facility-related matters
• Manage and mentor a team of facilities professionals, fostering a culture where everyone is empowered to thrive and develop their skills
• Develop and oversee annual operating budgets, capital improvement plans, and financial forecasting to ensure cost-effective service delivery
• Coordinate preventive and corrective maintenance programs across mechanical, electrical, plumbing, HVAC, and building systems
• Build and maintain strong relationships with vendors, contractors, and service providers, negotiating contracts and ensuring quality performance
• Conduct regular site inspections and audits to ensure compliance with safety regulations, building codes, and client standards
• Lead strategic initiatives to improve operational efficiency, sustainability, and occupant experience across the portfolio
• Prepare and present comprehensive reports on facility performance, project status, and key metrics to client stakeholders and JLL leadership
• Respond to urgent facility issues and coordinate emergency response procedures to minimize business disruption

Required qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent work experience
• Minimum 7-10 years of progressive facilities management experience, with at least 3 years in a leadership or account management capacity
• Proven track record managing large-scale, complex facilities or multi-site portfolios
• Strong understanding of building systems, maintenance practices, and regulatory compliance requirements
• Demonstrated experience managing budgets exceeding $5 million annually
• Excellent client relationship management and communication skills, with ability to interact effectively with C-suite executives
• Proficiency in CMMS (Computerized Maintenance Management Systems) and facilities management software platforms
• Strong leadership abilities with experience building, coaching, and developing high-performing teams

Preferred qualifications:

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or PMP (Project Management Professional)
• Experience in corporate office, life sciences, healthcare, or other specialized facility environments
• Knowledge of sustainability practices, LEED principles, and energy management strategies
• Experience implementing workplace experience initiatives and modern workplace strategies
• Familiarity with IFMA, BOMA, or other industry best practices and benchmarking standards
• Advanced degree in related field or MBA