Productivity & Process Optimization Officer

Metrobank; Makati; On-site; PHP 300,000 - 520,000; Full time

Job summary

Metrobank seeks a Junior Officer for the Workplace Efficiency and Productivity Department to analyze branch data, build dashboards, and drive data-driven improvements in branch operations. You will support the WEPD Head with data reviews, data interpretation, and reporting that influences capacity planning and operational efficiency.

You will organize data from various sources, generate insights, and maintain dashboards ensuring accuracy and timely distribution to stakeholders across branches.

Qualifications

• Proficient in analyzing branch data and turning it into actionable insights.
• Ability to create dashboards and visualizations to support decision-makers.
• Strong data visualization skills and attention to data quality and accuracy.

Responsibilities

• Assist WEPD Head in reviewing data and calibrating branch capacity.
• Collect, organize, and interpret data from multiple sources.
• Develop standard or customized reports and dashboards for stakeholders.
• Create heat maps, baselines, and control limits based on data findings.
• Ensure timely updates of source data, reports, and dashboards.

Skills

Data analysis

Dashboard creation

Data visualization

SQL

Tools

Power BI

Excel

Job description

Metrobank seeks a Junior Officer for the Workplace Efficiency and Productivity Department to analyze branch data, build dashboards, and drive data-driven improvements in branch operations. You will support the WEPD Head with data reviews, data interpretation, and reporting that influences capacity planning and operational efficiency.

You will organize data from various sources, generate insights, and maintain dashboards ensuring accuracy and timely distribution to stakeholders across branches.