Technical Business Analyst: Product & Process Excellence

Metrobank

Metro Manila

On-site

PHP 900,000 - 1,500,000

Full time

4 days ago

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Benefits offered by this job

Provide opportunities to grow and lead

Job summary

Metrobank seeks a Product and Process Analyst (Technical Business Analyst) to bridge business needs with technical solutions, ensuring software applications, systems, and integrations align with organizational goals. You will gather requirements, analyze processes, document specifications, and collaborate with development teams to optimize workflows and technology implementations.

The role emphasizes API integration, data flows, and stakeholder engagement, with a strong focus on SQL, cloud

Qualifications

Bachelor’s degree or higher in computer science, IT, or related field.
5+ years of experience in business analysis, system integration, or software development.
Strong understanding of SQL, APIs, cloud platforms, and enterprise applications.
Experience with API integration and development projects.
Experience with Agile methodologies and process modeling tools.
Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

Gather, analyze, and document business requirements for software solutions.
Translate business needs into technical specifications for development teams.
Conduct gap analysis to identify areas for process improvement.
Ensure alignment between business objectives and IT solutions.
Engage in cross-functional tasks and emerging priorities as directed by leadership.
Collaborate with developers, architects, and stakeholders to design scalable solutions.
Assist in API integration, system interoperability, and data flow optimization.
Define workflow automation strategies to enhance efficiency.
Support testing, debugging, and validation of new systems.
Act as a liaison between business units, IT teams, and external vendors.
Facilitate workshops, meetings, and presentations to gather insights.
Provide technical advisory to stakeholders on system capabilities.
Ensure clear documentation of business processes and technical solutions.
Conduct data analysis to support business decision-making.
Monitor system performance, security, and compliance.
Identify opportunities for process automation and optimization.
Ensure data integrity and governance in technical implementations.