Technical Business Analyst - Product & Process Optimization

Metrobank; Philippines; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Metrobank is seeking a Product and Process Analyst to bridge business needs with technical solutions. You will gather requirements, document specifications, and collaborate with development teams to optimize workflows and technology implementations.

You will design scalable solutions, assist in API integrations, and drive data-driven improvements while ensuring alignment with IT and business goals. Strong communication and stakeholder management are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in business analysis, system integration, or software development.
• Strong understanding of SQL, APIs, cloud platforms, and enterprise applications.
• Candidates must have experience working on API integration and development projects
• Experience with Agile methodologies, Jira, and process modeling tools.
• Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

• Gather, analyze, and document business requirements for software solutions.
• Translate business needs into technical specifications for development teams.
• Conduct gap analysis to identify areas for process improvement.
• Ensure alignment between business objectives and IT solutions.
• Engage in cross-functional tasks and emerging priorities as directed by leadership.
• Collaborate with developers, architects, and stakeholders to design scalable solutions.
• Assist in API integration, system interoperability, and data flow optimization.
• Define workflow automation strategies to enhance efficiency.
• Support testing, debugging, and validation of new systems.
• Act as a liaison between business units, IT teams, and external vendors.
• Facilitate workshops, meetings, and presentations to gather insights.
• Provide technical advisory to stakeholders on system capabilities.
• Ensure clear documentation of business processes and technical solutions.
• Conduct data analysis to support business decision-making.
• Monitor system performance, security, and compliance.
• Identify opportunities for process automation and optimization.
• Ensure data integrity and governance in technical implementations.

Job description

Metrobank is seeking a Product and Process Analyst to bridge business needs with technical solutions. You will gather requirements, document specifications, and collaborate with development teams to optimize workflows and technology implementations.

You will design scalable solutions, assist in API integrations, and drive data-driven improvements while ensuring alignment with IT and business goals. Strong communication and stakeholder management are essential.