Procurement Operations Pro: P2P & Customer Care

Accenture PLC; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Accenture PLC in Quezon City is seeking a Procurement Operations Analyst for a Return to Office setup. The role requires 2+ years in P2P, strong customer service and communication skills, and hands-on experience with supplier onboarding, POs, invoices, and payment processes.

This position emphasizes case ownership, timely resolution, and continuous improvement, including engagement with senior stakeholders and a professional communication style.

Qualifications

• At least 1-2 years combined procurement ops and customer service experience.
• CSVAR Minimum B2.
• Individual Contributor.

Responsibilities

• Provide customer-focused support for procure-to-pay inquiries and supplier concerns.
• Investigate and resolve standard inquiries using established procedures and systems.
• Own cases from intake to closure with proactive updates to stakeholders.
• Prioritize inquiries by urgency and impact, escalating when needed.
• Identify recurring issues and suggest process improvements.

Skills

Procurement Ops

Customer Service

Communication

Problem Solving

Tools

ERP system

Job description

Accenture PLC in Quezon City is seeking a Procurement Operations Analyst for a Return to Office setup. The role requires 2+ years in P2P, strong customer service and communication skills, and hands-on experience with supplier onboarding, POs, invoices, and payment processes.

This position emphasizes case ownership, timely resolution, and continuous improvement, including engagement with senior stakeholders and a professional communication style.