Process Transformation Architect

Globe Telecom, Inc.; Taguig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Process Improvement professional to map current workflows, identify bottlenecks, and define value streams. You will redesign processes, implement changes, and establish KPIs to monitor impact, driving continuous efficiency across the organization.

Join Globe Telecom, Inc. to lead process optimization efforts and help the company achieve measurable business outcomes through structured improvement programs.

Qualifications

• Experience in mapping and analyzing business processes.
• Ability to redesign workflows to improve efficiency and reduce waste.
• Leading change initiatives and stakeholder engagement.
• Defining and tracking KPIs for process transformation.
• Establishing ongoing improvement practices and governance.

Responsibilities

• Identify inefficiencies through process mapping and root cause analysis.
• Redesign workflows and document current and future state processes.
• Develop change plans and govern implementation of process improvements.
• Create and monitor KPIs to measure impact of transformations.
• Set up routines for continuous feedback and benefits realization.

Skills

Process analysis

Process redesign

Change management

Performance metrics

Continuous improvement

Job description

Globe Telecom, Inc. is seeking a Process Improvement professional to map current workflows, identify bottlenecks, and define value streams. You will redesign processes, implement changes, and establish KPIs to monitor impact, driving continuous efficiency across the organization.

Join Globe Telecom, Inc. to lead process optimization efforts and help the company achieve measurable business outcomes through structured improvement programs.