Process Excellence Manager | LSS Greenbelt Certified Required

Rouxel TP; Philippines; On-site; PHP 670,000 - 1,228,000; Full time

Job summary

Rouxel TP is seeking a Process Excellence Manager with Lean Six Sigma certification (Green/Black Belt preferred). The role analyzes data from multiple departments to drive improvement projects and explores how digital disruption influences services, products and client interactions across diverse environments.

The manager will lead as a driving force behind new solutions, coach and mentor others, and present business cases to executives to obtain funding for digital opportunities.

Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• Experience driving continuous improvement projects in a BPO environment.
• Strong data analytics capabilities.
• Solid operations experience in a fast-paced environment.

Responsibilities

• Lead and drive improvement projects across departments.
• Develop and present business cases to executive leadership to secure funding.
• Coach, mentor and train team members in process excellence practices.
• Ensure implementation of short- to mid-term activities aligned with department strategy.

Skills

Lean Six Sigma

Presentation skills

BPO experience

Operations experience

Data analytics

Travel/Logistics experience

Job description

Job Description:

Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Explores and defines how digital disruption as macro trend influences business models, products, systems, and the manner in which the organization interacts with clients. Considers local and global aspects in terms of how services will be utilized, perceived and adopted across a wide

range of differing social and economic environments. Assesses emerging trends, technologies, electronic platforms and potential digital business opportunities. May present business cases to executive leadership to obtain funding required to pursue digital business opportunities.

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in

the area, coaches, mentors and trains others on the area of expertise.

Required Skills:

• Lean Six Sigma Certification in Green Belt or Black Belt. Excellence presentation skills
• Prior Exp in BPO in driving continuous improvement projects
• Operations experience required.
• Data analytics, Preferred someone who has prior experience in Travel or Logistics.
• Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities.
• Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
• Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department.
• Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.