Process Excellence Manager for BPO Industry in Pasig upto 90k

Job Vacancy Phil; Pasig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Job Vacancy Phil is seeking a Process Excellence professional to lead initiatives that optimize processes and drive measurable improvements across the business. You will analyze workflows, identify bottlenecks, and implement data-driven solutions to boost efficiency and quality.

The role requires collaboration with IT and RPA teams, plus strong communication to align stakeholders with change management plans. Excel at turning complex data into actionable insights.

Qualifications

• 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting.
• Lean Six Sigma Green Belt certified; Black Belt certification is an advantage.
• Proficient in data visualization and process mapping tools such as Power BI, Tableau, Visio, Lucidchart, or Signavio.
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution.
• Excellent communication skills with the ability to simplify complex concepts for diverse stakeholders.

Responsibilities

• Lead process improvement initiatives by analyzing, redesigning, and optimizing workflows
• Identify inefficiencies and provide data-driven recommendations to improve performance
• Manage Lean, Six Sigma, and Kaizen projects from planning to implementation
• Collaborate with cross-functional teams to align process improvements with business goals
• Support change management through training, communication, and stakeholder engagement
• Partner with IT and RPA teams to identify automation opportunities and improve operational efficiency

Skills

Process Excellence

Continuous Improvement

Management Consulting

Lean Six Sigma Green Belt

Analytical thinking

Tools

Power BI

Tableau

Visio

Lucidchart

Signavio

Job description

• 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting
• Lean Six Sigma Green Belt certified; Black Belt certification is an advantage
• Proficient in data visualization and process mapping tools such as Power BI, Tableau, Visio, Lucidchart, or Signavio
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution
• Excellent communication skills with the ability to simplify complex concepts for diverse stakeholders

Qualifications

• 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting
• Lean Six Sigma Green Belt certified; Black Belt certification is an advantage
• Proficient in data visualization and process mapping tools such as Power BI, Tableau, Visio, Lucidchart, or Signavio
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution
• Excellent communication skills with the ability to simplify complex concepts for diverse stakeholders

Key Responsibilities

• Lead process improvement initiatives by analyzing, redesigning, and optimizing workflows
• Identify inefficiencies and provide data-driven recommendations to improve performance
• Manage Lean, Six Sigma, and Kaizen projects from planning to implementation
• Collaborate with cross-functional teams to align process improvements with business goals
• Support change management through training, communication, and stakeholder engagement
• Partner with IT and RPA teams to identify automation opportunities and improve operational efficiency

This is for DIRECT HIRE!