Process Excellence Manager | LSS Greenbelt Certified Required

TP Health; Philippines; On-site; PHP 650,000 - 1,100,000; Full time

Job summary

TP Health seeks a Process Excellence Manager with Lean Six Sigma Green Belt or Black Belt certification to analyze data from various departments and drive improvement projects. The role explores how digital disruption influences business models, products, systems, and client interactions across local and global environments.

The position expects experience in BPO-driven continuous improvement, operations, and data analytics, with preferred exposure to travel or logistics.

Qualifications

• Lean Six Sigma Certification (Green Belt or Black Belt)
• Excellent presentation and communication skills
• Prior experience in BPO driving continuous improvement projects
• Operations experience required
• Data analytics skills; experience in travel or logistics preferred
• Experienced specialist leading development of new solutions for programs or complex projects
• Serves as final decision maker; mentors and trains others in the area of expertise
• Implements short- to mid-term activities within the department's strategy and policies

Responsibilities

• Drive continuous improvement projects across multiple departments.
• Develop and present business cases to executive leadership to secure funding for digital opportunities.
• Coach, mentor and train teams in process excellence.
• Define and implement policies, processes and standards to support tactical direction.
• Lead a team of specialists with full employee lifecycle responsibility.

Skills

Lean Six Sigma Green Belt/Black Belt

Data analytics

Presentation skills

BPO continuous improvement

Operations experience

Travel/Logistics experience

Job description

Job Description:

Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Explores and defines how digital disruption as macro trend influences business models, products, systems, and the manner in which the organization interacts with clients. Considers local and global aspects in terms of how services will be utilized, perceived and adopted across a wide

range of differing social and economic environments. Assesses emerging trends, technologies, electronic platforms and potential digital business opportunities. May present business cases to executive leadership to obtain funding required to pursue digital business opportunities.

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in

the area, coaches, mentors and trains others on the area of expertise.

Required Skills:

• Lean Six Sigma Certification in Green Belt or Black Belt. Excellence presentation skills
• Prior Exp in BPO in driving continuous improvement projects
• Operations experience required.
• Data analytics, Preferred someone who has prior experience in Travel or Logistics.
• Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities.
• Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
• Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department.
• Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.