Process Excellence Lead: SOPs, Maps & Automation

HR TechX Corp

Pasay

On-site

PHP 600,000 - 1,000,000

Full time

6 days ago

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Job summary

HR TechX Corp is seeking a Process Improvement Specialist to design, document, and standardize business processes to improve consistency, efficiency, and quality. The role will create process maps, SOPs, and playbooks, translate improvement initiatives into practical process changes, and help ensure new processes are properly implemented and adopted.

The candidate will collaborate with cross-functional teams, leverage Lean/Six Sigma methodologies, and use Microsoft Power Automate and Power BI to

Qualifications

Experience in process improvement, process design, business process re-engineering, or SOP development.

Responsibilities

Design and document end-to-end processes, SOPs, work instructions, and process maps.
Standardize and simplify processes to reduce errors, rework, and process variation.
Support continuous improvement initiatives and translate recommendations into sustainable process changes.
Manage process updates through proper documentation, risk assessment, approvals, and adoption checks.
Ensure processes maintain quality, compliance, and data integrity.
Identify opportunities for automation and self-service solutions.
Support process adoption through training, guidance, and stakeholder engagement.
Partner with cross-functional teams to ensure processes are practical and consistently implemented.