Process Associate, GBS Finance Operations (AR)

APL Logistics Philippines, Inc; Pasig; On-site; PHP 279,000 - 391,000; Full time

Job summary

APL Logistics Philippines, Inc is seeking a Finance/Accounts Payables professional to support billing processes and ensure timely, accurate postings. You will handle statement billings, invoicing, credits, and voids while coordinating with origins and stakeholders.

The role requires 0-1 year in Finance/Accounts Payables, strong Excel/Access skills, English fluency, and ability to work under pressure, including night shifts. Collaboration with the team and timely escalation are essential.

Qualifications

• Diploma/PG Diploma/Professional degree in Business Administration/Finance/Accountancy or equivalent.
• 0-1 year related experience in Finance and Accounts Payables.
• Strong analytical skills and accounting knowledge; shipping/logistics knowledge.
• Fluent in English (speaking and writing).
• Strong Excel, Access, and database querying skills.
• Good communication and negotiation abilities.
• Ability to work under pressure and meet tight deadlines.
• Attention to detail and an analytical mindset.
• Willingness to work night shifts.

Responsibilities

• Assist the team to ensure operations run smoothly and billing is accurate and effective.
• Ensure accurate and complete customized statement billings to customers within SLAs.
• Ensure timeliness and accuracy of accounting entries input to system.
• Update cheque numbers and amounts in GFF system for cargo releases; meet 4-hour/2-hour urgent timelines.
• Monitor and respond to Freight Cashier and mailbox emails daily.
• Settle billing disputes promptly to avoid collection delays.
• Create and complete credit memos, invoice voiding and uploads.
• Void invoices upon request from origins/collectors/other stakeholders.
• Extract information from systems and deliver to stakeholders as needed.
• Respond to emails the same day and resolve promptly.
• Back up team members and team lead when needed.
• Ensure SLAs and KPIs are achieved and escalate unresolved issues.
• Train new staff and assist in updating DPM on IFS and ad hoc tasks.

Skills

Analytical skills

Accounting knowledge

English proficiency

Excel

Access

Database querying

Communication skills

Negotiation skills

Attention to detail

Night shift

Education

Diploma / Post Graduate Diploma / Professional Degree in Business Administration/Business Management/Finance/Accountancy

Tools

Excel

Access

Database querying

Job description

• Responsible for assisting the team to ensure that operations and tasks run smoothly with no issues and billing are done accurately and effectively.




• Ensures accurate and completeness of customized statement billings to customers within the SLAs’




• Ensures timeliness and accuracy of accounting entries input to system




• Ensures no delay in cargo release by updating cheque number and amount in GFF system in an accurate and timely manner. Performs GFF cargo release in a timely manner by updating release order, cheque number and amount in GFF against HBL (House Bill) within 4 hours and a strict 2 hours for urgent case




• Monitors and responses to Freight Cashier and functional mailbox emails are promptly cleared daily




• Settles billing disputes in a timely manner to avoid collection being delayed




• Creates and completes credit memo, invoice voiding and invoice upload




• Performs voiding of invoices as and when receives request from origins/collectors/other stakeholders




• Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request




• Monitors and ensures emails are being replied within the same day and being resolved promptly




• Responsible to back up the fellow team member in their absence




• Responsible to back up the team leader in their absence especially on voiding and reporting




• Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved




• Ensures issues not resolved are escalated to supervisor on a timely basis




• Trains new staff onboard on job task and to work with team leader to update the DPM on IFS,application and assists any ad hoc task whenever needed (as required)

• Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.



• 0-1 year related experience in Finance and Accounts Payables




• Possesses strong analytical skills and accounting knowledge. Shipping / Logistics knowledge




• Can speak/write fluently in English




• Strong working knowledge of Excel, Access, Database querying




• Possesses strong communication and negotiation skills




• Ability to work under pressure and tight deadline




• Good attention to details & analytical mindset




• Flexibility to able to work night shift