Process Analyst

HG-III Construction and Development Corporation; Makati; On-site; PHP 360,000 - 600,000; Full time

Job summary

HG-III Construction and Development Corporation is seeking a qualified Process Improvement / QMS Analyst to translate stakeholder requirements into compliant, efficient processes and to support ISO-related activities.

The role focuses on documenting procedures, coordinating audits, and driving continuous improvement across departments. Strong communication and independent work capability are essential.

Qualifications

• Bachelor's degree in Engineering or Business Management with relevant coursework.
• 1–2 years experience in Construction or Real Estate preferred.
• Proficient with MS Office, Google Workspace and Canva.
• Strong written and verbal communication and analytical skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Analyze stakeholder requirements and translate to process requirements to ensure compliance and quality services.
• Design, document and continuously improve departmental processes and interfaces with other systems.
• Manage and maintain documented information, policies, procedures and forms.
• Facilitate process review meetings and inter-department discussions for performance improvements.
• Assist in audits, QMS activities and ISO-related compliance efforts.
• Prepare audit reports, note non-conformities and OFIs, monitor corrective actions.
• Support planning and implementation of new programs and digital transformation projects.
• Monitor KPIs and quality targets to drive process excellence.
• Conduct special studies and process improvement projects as needed.

Skills

MS Office

Google Workspace

Canva

Communication skills

Independent work

Kaizen

Lean

ISO auditing

ERP systems

Education

BS in Industrial Engineering

Business Management

Tools

ERP systems

Job description

Duties and Responsibilities:

• Analyze stakeholder requirements and translate them into process requirements to ensure compliance, deliver quality services efficiently, enhance customer experience, and support the achievement of the Company's strategic objectives and Quality Policy.
• Analyze, design, document, implement and continuous improvement-driven of departmental processes and systems including their proper integration with and interface with other systems.
• Manage and maintain the Company's documented information by drafting and overseeing the development, review, revision, issuance, distribution, and control of the organization’s policies, procedures, forms, and other documents.
• Facilitates and conduct process review meetings, workshops and inter-department discussions (as necessary) to evaluate process performance, address operational issues, and identify opportunities for improvement.
• Assist the QMR and/or Deputy QMR in conducting process investigations, when needed.
• Plan and conduct process audits and provide support during internal audits, external audits, Management reviews (if required), QMS activities, and other ISO-related compliance requirements.
• Prepare Audit and process assessment reports, document identified non-conformities and opportunities for improvement (OFI's), provide recommendations, and monitor the timely implementation of corrective actions.
• Support the planning and implementation of new company programs, process innovations, initiatives, and digital transformation projects to improve operational efficiency and organizational effectiveness.
• Monitor process performance by analyzing KPIs/KRAs, quality objectives and targets, and operational reports, and evaluate effectiveness to drive process improvement and excellence.
• Conduct special studies, process improvement projects, and operational analyses to support continuous process enhancement.

Job Qualifications:

• Graduate of BS in Industrial Engineering or Business Management.
• At least 1-2 years of relevant work experience in Construction or Real Estate Industry.
• Proficiency in MS Office applications, Google Workspace, Canva, and other applications.
• Strong communication, writing and analytical skills.
• Ability to work independently and manage tasks effectively.
• Experience or involvement in innovation initiatives such as Kaizen, Lean, or ISO auditing and relevant ERP systems experience is an advantage.