Procedures & Change Management Writer (Compliance)

JPMorgan Chase & Co.; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Change Management Procedure Writer within Organizational Effectiveness & Oversight. The role focuses on drafting, refining, and validating clear procedures aligned with the firm’s style guide, ensuring compliance with regulatory, risk, and policy requirements.

You will partner with business SMEs to translate complex processes into easy-to-follow documents, maintaining version control and ensuring consistency across teams.

Qualifications

• Exceptional written and verbal communication to translate complex concepts into clear procedures.
• Demonstrated analytical capability and meticulous attention to detail to deconstruct processes and produce compliant docs.
• Strong prioritization, planning, and organizational skills to manage deadlines and version control.

Responsibilities

• Create, update and refine strategic policy and procedure documentation in defined templates.
• Analyze and structure content so information is easy to find and understand.
• Engage with management and subject matter experts to ensure accuracy and obtain approvals.
• Identify cross-team impacts and communicate needs for alignment across all levels.
• Prioritize and manage work to serve internal customers.

Skills

Written communication

Verbal communication

Analytical thinking

Detail-oriented

Project prioritization

Stakeholder management

Self-motivation

Team collaboration

Education

Bachelor’s degree in Journalism, Communications, English

Tools

MS Office

Job description

JPMorgan Chase & Co. is seeking a Change Management Procedure Writer within Organizational Effectiveness & Oversight. The role focuses on drafting, refining, and validating clear procedures aligned with the firm’s style guide, ensuring compliance with regulatory, risk, and policy requirements.

You will partner with business SMEs to translate complex processes into easy-to-follow documents, maintaining version control and ensuring consistency across teams.