Global Regulatory Controls Lead – Process & Risk Management

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

JPMorgan Chase & Co. in Manila seeks a Business process and solutions associate to design, document, and continuously improve control solutions in response to evolving regulatory expectations.

You will translate requirements into scalable processes, and measurable outcomes, partnering with client-facing and operational teams across regions. You will use analytics, automation, and strong project discipline to drive consistent execution across regions and support governance, risk assessments, and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Experience in process, controls, risk, compliance, audit, or related discipline.
• Knowledge of control frameworks and control lifecycle practices (design, documentation, testing, remediation).
• Experience translating regulatory or policy requirements into implementable process and control changes.
• Strong analytical skills, including metrics definition and data interpretation for risk decisions.
• Experience creating clear documentation for processes, controls, and governance routines.
• Proven project delivery capability including scope, planning, and stakeholder management.
• Strong written and verbal communication skills for complex topics.

Responsibilities

• Translate regulatory and risk requirements into clear, actionable process and control enhancements.
• Support the design and adaptation of control solutions, including preventive and detective controls, to address evolving risk themes.
• Maintain accurate process and control documentation, including control descriptions, ownership, evidence standards, and escalation paths.
• Partner with stakeholders across Europe, the Middle East and Africa and across Asia to align on requirements, changes, and communications.
• Perform business impact analysis to support management decision-making, including identifying impacted processes, risks, controls, and stakeholders.
• Define and document roles and responsibilities for initiatives, including governance, handoffs, and accountability.
• Create and manage implementation plans, including scope, milestones, dependencies, and change control.
• Coordinate testing and validation activities, document results, and support timely remediation of gaps identified.
• Track and report initiative status, risks, issues, and decisions through agreed governance forums.
• Support ongoing risk assessments, including issue identification, escalation, root cause analysis, and remediation tracking.

Skills

Regulatory knowledge

Risk management

Process improvement

Analytical skills

Documentation

Stakeholder management

Project delivery

Communication

Education

Bachelor’s degree or equivalent

Job description

JPMorgan Chase & Co. in Manila seeks a Business process and solutions associate to design, document, and continuously improve control solutions in response to evolving regulatory expectations.

You will translate requirements into scalable processes, and measurable outcomes, partnering with client-facing and operational teams across regions. You will use analytics, automation, and strong project discipline to drive consistent execution across regions and support governance, risk assessments, and