Proactive Virtual Admin Assistant for Detail-Driven Ops

Elevate and Delegate; Philippines; Remote; PHP 1,048,000 - 1,886,000; Full time

Job summary

Elevate and Delegate is seeking a highly organized Virtual Assistant to support operations for a US-based client. The role centers on insurance adjuster follow-up, project coordination, and meticulous data entry, with a strong emphasis on clear English communication and reliability.

You will manage calendars, receipts, purchasing tasks, and online research, maintaining documentation and ensuring timely follow-ups.

Qualifications

• Previous experience as a Virtual Assistant or similar role.
• Excellent written and spoken English.
• Strong attention to detail and organizational skills.
• Comfortable communicating by email and phone.
• Experience with Google Workspace and Google Calendar.
• Strong internet research and computer skills.
• Comfortable with spreadsheets, data entry, and online purchasing.
• Ability to manage multiple priorities and recurring follow-ups.
• 5 years of experience working with a US-based company is required.
• Experience in insurance, restoration, construction, property management, or home services is a plus.

Responsibilities

• Follow up with insurance adjusters via email and phone.
• Check in regularly to make sure adjusters have the information and documentation they need.
• Follow up on outstanding requests and non-responsive adjusters.
• Track open items and make sure follow-ups happen consistently.
• Help gather and organize requested documents.
• Escalate questions, difficult conversations, negotiations, or issues that require management involvement.
• Coordinate with internal team and update project management tool for active customer projects.
• Maintain spreadsheets, records, and documentation.
• Collect and organize receipts and expense documentation.
• Follow up with team members when receipts are missing.
• Organize digital records and supporting documentation.
• Help create a more streamlined receipt and expense management process.
• Perform accurate data entry as needed.
• Review purchasing and supply lists provided by the team.
• Enter requested items into websites to build shopping carts.
• Verify products, quantities, and other details.
• Review event calendars and identify events that meet specific criteria.
• Add relevant events to Google Calendar.
• Keep event and calendar information organized and up to date.
• Perform data entry and other routine administrative tasks.
• Conduct online research as requested.
• Help organize and document recurring administrative processes.
• Take on additional administrative responsibilities as the business grows.
• Provide personal administrative support, such as trip planning and basic research.

Skills

Excellent English communication

Attention to detail

Organizational skills

Email and phone communication

Ability to manage multiple priorities

Experience with virtual assistance

Insurance/restoration knowledge

Tools

Google Workspace

Google Calendar

Job description

Elevate and Delegate is seeking a highly organized Virtual Assistant to support operations for a US-based client. The role centers on insurance adjuster follow-up, project coordination, and meticulous data entry, with a strong emphasis on clear English communication and reliability.

You will manage calendars, receipts, purchasing tasks, and online research, maintaining documentation and ensuring timely follow-ups.