Proactive Billing & Collections Specialist

DSIC Inc.; Pasig; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Health Insurance

HMO

Holiday gifts

Job summary

DSIC Inc. in Pasig, Metro Manila, is seeking a Collections Specialist for on-site duties. The role focuses on managing overdue accounts, recovering debts, and maintaining positive customer relationships while ensuring compliance with laws and company policies.

Responsibilities include monitoring AR, contacting customers, negotiating plans, documenting activities, and collaborating with billing and legal teams to resolve issues. Strong communication and analytical skills are essential.

Qualifications

• Strong verbal and written communication skills and the ability to negotiate effectively.
• Ability to assess credit risk, review account status, and determine appropriate collection actions.
• Familiarity with AR software and data management tools; maintain ethical standards in debt recovery.

Responsibilities

• Monitor accounts receivable and identify overdue debts; follow up promptly.
• Contact customers via phone, email or letters to request payment and arrange repayment plans.
• Maintain records of collection activities and report on status and trends.
• Work with billing, sales and legal teams to resolve discrepancies and disputes.
• Ensure compliance with applicable laws, protection regulations, and company policies.
• Manage a portfolio of accounts and escalate delinquencies as needed.

Skills

Communication

Negotiation

Analytical Skills

Technical Proficiency

Professionalism

Education

High school diploma

Associate/Bachelor preferred

Tools

Accounts receivable software

Billing systems

Job description

DSIC Inc. in Pasig, Metro Manila, is seeking a Collections Specialist for on-site duties. The role focuses on managing overdue accounts, recovering debts, and maintaining positive customer relationships while ensuring compliance with laws and company policies.

Responsibilities include monitoring AR, contacting customers, negotiating plans, documenting activities, and collaborating with billing and legal teams to resolve issues. Strong communication and analytical skills are essential.