Accounts Receivable/Collections Specialist | Shared Services

HRTx Inc; Pateros; On-site; PHP 420,000 - 640,000; Full time

Job summary

HRTx Inc in Taguig is seeking a Collections Specialist for onsite dayshift. You will manage collections for assigned client portfolios, monitor aging, and work with global stakeholders to resolve escalations and discrepancies.

The role requires 2–3 years of collections experience in a shared services or BPO, proficiency in SAP and advanced Excel, and strong analytical and communication skills to meet SLA targets while ensuring accurate invoicing and cash flow.

Qualifications

• 2–3 years of collections experience in a shared services or BPO environment.
• Experience working with global stakeholders across multiple regions.
• Proficiency in SAP and advanced Excel (formulas, pivot tables, reporting).
• Strong analytical, communication, and problem-solving skills.
• Ability to handle multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.

Responsibilities

• Manage collections for assigned client portfolios, ensuring timely recovery of outstanding balances.
• Communicate with global stakeholders to resolve escalations, billing disputes, and account discrepancies.
• Monitor aging reports, track DSO, and follow up on overdue invoices to meet SLA targets.
• Collaborate with internal teams (billing, cash application, operations) to ensure accurate invoicing and account reconciliation.
• Maintain accurate records of collection activities and prepare regular reporting dashboards.
• Identify process gaps and recommend improvements to enhance efficiency and cash flow.

Skills

Collections experience

Global stakeholders

Communication

Analytical thinking

Prioritization

Tools

SAP

Excel

Job description

Work Schedule: Monday to Friday, Onsite - Dayshift
Location: BGC, Taguig
Industry: Shared Services | FMCG

Key Responsibilities:

• Manage collections for assigned client portfolios, ensuring timely recovery of outstanding balances.
• Communicate with global stakeholders to resolve escalations, billing disputes, and account discrepancies.
• Monitor aging reports, track DSO, and follow up on overdue invoices to meet SLA targets.
• Collaborate with internal teams (billing, cash application, operations) to ensure accurate invoicing and account reconciliation.
• Maintain accurate records of collection activities and prepare regular reporting dashboards.
• Identify process gaps and recommend improvements to enhance efficiency and cash flow.

Qualifications:

• 2–3 years of collections experience, preferably in a shared services or BPO environment.
• Experience working with global stakeholders across multiple regions.
• Proficiency in SAP and advanced Excel (formulas, pivot tables, reporting).
• Strong analytical, communication, and problem-solving skills.
• Ability to handle multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.