Principal Virtual Collaboration Systems Engineer

Boehringer Ingelheim

Muntinlupa

On-site

PHP 1,800,000 - 2,400,000

Full time

14 days+

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Job summary

Boehringer Ingelheim invites a Virtual Collaboration Principal Systems Engineer to shape the future of enterprise collaboration. You will deliver seamless, secure, and innovative experiences across the organization and support global operations with reliable CET solutions.

The role emphasizes leading initiatives, evaluating new tools, and automating CET processes to improve service efficiency and adoption of cutting-edge technologies.

Qualifications

Hands-on with two or more listed collaboration tools.
Experience in IT project coordination and global operations.
Background in similar roles within global organizations.

Responsibilities

Provide technical support for Collaboration and Event Technology L3 operations and projects.
Research and evaluate new virtual collaboration solutions for global implementation.
Monitor and resolve Level-3 CET tickets, ensuring incidents are closed within SLA.
Ensure compliance with IT and corporate quality standards.
Develop and implement automation solutions to streamline CET processes.

Education

Microsoft O365 certification

ITIL Foundation

Tools

MS Teams administrator

Zoom Video Conferencing

Klaxoon

Microsoft Whiteboard

Slido

Power Apps

Power Automate

ServiceNow

Job description

The role emphasizes leading initiatives, evaluating new tools, and automating CET processes to improve service efficiency and adoption of cutting-edge technologies.

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