Preboarding Recruiter – Supervising Associate (Hybrid)

EY; Taguig; Hybrid; PHP 550,000 - 950,000; Full time

Job summary

EY in Taguig is seeking a Preboarding Recruiter – Supervising Associate to join an Experienced Hire Preboarding team. You will manage high-volume preboarding tasks from offer to day one in a hybrid setup.

You will coordinate with recruiters, candidates, and cross-functional teams across European time zones, ensuring SLAs are met, accurate data, and clear candidate communications. The role emphasizes process improvement and leveraging recruitment technology to boost productivity.

Qualifications

• Working knowledge of recruitment or preboarding administration, or the ability to learn defined processes quickly (training will be provided).
• A high level of accuracy and attention to detail when managing high volumes of cases.
• Strong organizational skills and a sense of urgency when working to time-sensitive SLAs.
• Clear and professional written and spoken English when communicating with candidates and colleagues.
• Comfortable following established procedures and understanding when to escalated issues.
• Good working knowledge of MS Office, particularly Outlook, MS Teams, and Excel.

Responsibilities

• Log new offer acceptances and follow the standard preboarding workflow for each candidate.
• Send candidate communications and reminders and follow up on outstanding documents and actions within agreed timelines.
• Work closely with recruiters, candidates, and third-party teams to ensure a smooth preboarding process. Track each candidate’s progress through screening and preboarding steps, and keep systems accurate and up to date.
• Provide candidate advice and support, respond to queries using agreed guidance, and escalates risks as required.
• Work closely with functional leads to manage each new joiner’s progression through the process and raise or resolve issues as they arise.
• Monitor cases against preboarding SLAs and flag those at risk of delays.
• Identify cases requiring service line action or approval and refer them with the relevant information.
• Send regular status updates to recruiters and other stakeholders using agreed formats.
• Collect data and prepare standard weekly preboarding reports for review.
• Log issues and escalated them through agreed routes, and suggest improvements to processes, templates, and guidance.
• Develop in-depth knowledge of recruitment processes with the ability to clearly set out procedures for candidates.
• Leverage AI and recruitment technology to improve productivity, generate insights, support decision-making, and enhance stakeholder and candidate experiences.

Skills

Recruitment knowledge

Attention to detail

Time management

English communication

Tools

MS Outlook

MS Teams

Excel

Job description

EY in Taguig is seeking a Preboarding Recruiter – Supervising Associate to join an Experienced Hire Preboarding team. You will manage high-volume preboarding tasks from offer to day one in a hybrid setup.

You will coordinate with recruiters, candidates, and cross-functional teams across European time zones, ensuring SLAs are met, accurate data, and clear candidate communications. The role emphasizes process improvement and leveraging recruitment technology to boost productivity.