Pre-Sales Solution Design Pro (Hybrid)

Ingram Micro Philippines BPO LLC; Manila; On-site; PHP 520,000 - 760,000; Full time

Job summary

Ingram Micro Philippines BPO LLC in Manila is seeking a Pre-Sales Solution Design Associate to work with reseller and internal partners, diagnosing business needs and assembling complete technology solutions for customers.

You will discuss requirements, budget, and timelines, then propose products, services, warranties, and support while identifying cross-sell and upsell opportunities and maintaining strong relationships with stakeholders.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or equivalent.
• 2–3 years in Pre-sales, technology, customer support, or a solutions role.
• Strong English written and verbal communication.
• Comfortable with Microsoft Office and standard business software.
• Able to juggle multiple priorities without losing track of details.
• Willing to work on night shift (US timezone) and 10 days RTO monthly (2 consecutive weeks).

Responsibilities

• Talk through customer requirements, budget, timeline, and business goals with reseller and internal partners.
• Recommend and assemble complete solutions: products, services, warranties, maintenance, and adjacent technologies.
• Identify cross-sell and upsell opportunities that add real value, not just line items.
• Support partners across phone, email, chat, and scheduled virtual meetings.
• Log opportunity details accurately: budget, end user, requirements, decision process, expected close date.
• Hit your productivity, engagement, and sales metrics consistently.
• Work with internal teams to keep the customer experience smooth end to end.

Skills

Strong English comms

MS Office proficiency

Multi-tasking

Customer-facing experience

Education

Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or equivalent

Job description

Ingram Micro Philippines BPO LLC in Manila is seeking a Pre-Sales Solution Design Associate to work with reseller and internal partners, diagnosing business needs and assembling complete technology solutions for customers.

You will discuss requirements, budget, and timelines, then propose products, services, warranties, and support while identifying cross-sell and upsell opportunities and maintaining strong relationships with stakeholders.