Pre-Sales Customer Service Representative

TREG Outsourcing; Cebu City; On-site; PHP 200,880 - 301,320; Full time

Job summary

TREG Outsourcing in Cebu City is seeking a customer service associate to provide exceptional support to clients, address inquiries, and resolve issues on-site at Cebu IT Park.

No prior experience required beyond a high school diploma; 0–2 years preferred. Applicants should be fluent in English, have excellent communication, and be friendly. The role offers full-time hours with potential remote work options.

Qualifications

• High School Diploma or equivalent.
• 0–2 years experience.
• Proficient in English language; strong customer service skills.
• Excellent communication skills; friendly and approachable demeanor.

Responsibilities

• Provide exceptional customer service to clients, addressing inquiries and resolving issues.
• Assist the sales team by preparing product demonstrations and presentations.
• Collaborate with the marketing team to develop engaging promotional materials.
• Maintain detailed records of customer interactions and feedback.
• Continuously educate yourself on product offerings to provide accurate information to potential customers.

Skills

Customer service

Communication

English proficiency

Education

High School Diploma

Job description

TREG Outsourcing

Negotiable

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Description

• Provide exceptional customer service to clients, addressing inquiries and resolving issues.


• Assist the sales team by preparing product demonstrations and presentations.


• Collaborate with the marketing team to develop engaging promotional materials.


• Maintain detailed records of customer interactions and feedback.


• Continuously educate yourself on product offerings to provide accurate information to potential customers.

Requirements

• Educational Qualifications:High School Diploma or equivalent.


• Experience Level:0–2 years.


• Skills and Competencies:Proficient in English language; strong customer service skills.


• Qualities and Traits:Excellent communication skills; friendly and approachable demeanor.


• Working Conditions:Office environment, potential for remote work.

Working Location

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines