Portal Operations Specialist (CMSM)

Relia Sourcing; Philippines; Sur place; PHP 350 000 - 550 000; Plein temps

Résumé du poste

Relia Sourcing is seeking a detail-oriented Web Operations specialist to manage our Playtech CMS and deliver engaging player content across desktop and mobile.

You will publish/promote brand-aligned content, configure landing pages, collaborate with marketing and development teams, and ensure regulatory compliance while optimizing user engagement through data-driven changes.

Qualifications

• 2+ years in Web Operations or CMS management, 4+ years recommended.
• Experience with content publishing, landing pages, campaigns.
• Proficiency in HTML/CSS and web publishing workflows.
• Experience with email marketing templates.
• Understanding of SEO and web analytics.
• Excellent written and verbal communication in English.

Responsabilités

• Join the Portal Operations Team in PTMS.
• Execute day-to-day CMS operations including content publishing, page configuration, and deployment management
• Create, edit, and publish brand-consistent web content including game promotions, landing pages, banners, and dynamic player-facing content that supports businessobjectives.
• Design and launch high-converting landing pages for promotions, campaigns, and product launches
• Coordinate CMS activities with multiple external and internal parties.
• Familiarize yourself with Playtech CMS documentation (Playtech Portal).
• Configure game feeds, categories, and promotional content for gambling platforms.
• Implement player segmentation rules to deliver personalized content experiences.
• Oversee content deployment workflows from staging to production environments.
• Ensure compliance with regulatory requirements and responsible gaming standards.
• Create email templates for player communications, promotional campaigns, and engagement initiatives
• Monitor and analyze user traffic, engagement metrics, and customer behavior data to inform content decisions
• Identifynew contentopportunities and explore ways of repurposing existing content throughout the site.
• Drive continuous improvement by implementing data-driven changes to site layout, content, and user experience
• Collaborate with marketing teams to ensure consistent brand message across all channels
• Work with other technical teams (web developers, graphic designers, technicaldelivery).
• Create andmaintaina content calendar that covers all aspects of content creation and delivery throughout the year.

Connaissances

Excellent English communication

Multitasking & deadlines

Analytical mindset

Outils

WordPress

Drupal

Custom CMS platforms

HTML

CSS

Email templates

SEO fundamentals

Web analytics

Description du poste

Job Description

Your influential mission. You will…

• Join the Portal Operations Team in PTMS.
• Execute day-to-day CMS operations including content publishing, page configuration, and deployment management

Manage Playtech’s proprietary Portal CMS to deliver engaging player experiences across desktop, tablet, and mobile platforms

• Create, edit, and publish brand-consistent web content including game promotions, landing pages, banners, and dynamic player-facing content that supports businessobjectives.
• Design and launch high-converting landing pages for promotions, campaigns, and product launches
• Coordinate CMS activities with multiple external and internal parties.
• Familiarize yourself with the Playtech CMS documentation (Playtech Portal).
• Configure game feeds, categories, and promotional content for gambling platforms.
• Implement player segmentation rules to deliver personalized content experiences.
• Oversee content deployment workflows from staging to production environments.
• Ensure compliance with regulatory requirements and responsible gaming standards.
• Create email templates for player communications, promotional campaigns, and engagement initiatives
• Monitor and analyze user traffic, engagement metrics, and customer behavior data to inform content decisions
• Identifynew contentopportunities and explore ways of repurposing existing content throughout the site.
• Drive continuous improvement by implementing data-driven changes to site layout, content, and user experience
• Collaborate with marketing teams to ensure consistent brand message across all channels
• Work with other technical teams (web developers, graphic designers, technicaldelivery).
• Create andmaintaina content calendar that covers all aspects of content creation and delivery throughout the year.

Qualifications

• Are willing to develop your career in PortalOperations.
• Havepreviousexperience in Web Operations, CMSManagementor digital content operations (2 year minimum, 4 or more years recommended).
• Have proven experience with Content Management Systems (WordPress, Drupal, custom CMS platforms, etc.)
• Have a strong understanding of landing page design principles and conversion optimization
• Haveexperience with Responsive web design.
• Have working knowledge of HTML, CSS, and web publishing workflows (ability to read/edit code)
• Have experience working with or building email marketing templates.
• Understand SEO fundamentals, webanalyticsand key performance metrics
• Possess knowledge of Web Operations methodologies and processes.
• Excellent written and verbal communication skills in English (C1 level minimum) -you’llwork with international teams and stakeholders daily.
• Are able to manage multiple projects simultaneously and meet deadlines.
• Have problem-solving skills and ability to troubleshoot CMS configuration issues.

Nice to have

• Experience working with custom-built CMS platforms.
• Experience working in the gambling industry.
• Experience with form builders and user registration workflows.
• Knowledge of player segmentation and personalization strategies.
• Familiarity with Agile/Scrum methodologies.
• Experience with A/B testing and conversion rate optimization.