Localized Category Operations Specialist

Q2 HR Solutions; Taguig; On-site; PHP 420,000 - 640,000; Full time

Job summary

Q2 HR Solutions is seeking a Localized Category Operational Specialist to manage game categories and optimize content visibility on a dynamic gaming platform. You will develop localized promotions, analyze performance, and collaborate with Marketing, Design, Product, CRM, and Operations to enhance player engagement.

The role emphasizes data-driven decisions and strong cross-functional teamwork, with a focus on improving game discovery and user experience in a fast-paced digital gaming

Qualifications

• Bachelor's degree in any field is required.
• At least 2 years of experience in gaming operations, category management, content operations, e-commerce merchandising, or related field.
• Good understanding of online gaming products, digital platforms, and user behavior.
• Experience in content organization, digital merchandising, game ranking, or promotional campaigns.
• Strong analytical and problem-solving skills, with proficiency in Microsoft Excel and data analysis tools.
• Excellent communication, organizational, and coordination skills.
• Fluent in both English and Filipino.

Responsibilities

• Game Category & Content Management: Manage and optimize game categories based on player preferences, market trends, and performance.
• Game Merchandising & Visibility Optimization: Plan and execute merchandising strategies, promotional displays, and featured game collections; monitor performance and optimize rankings and discoverability.
• Localized Marketing & Promotions: Develop campaigns based on local trends, holidays and events; create themed game collections and promotional showcases; collaborate with Marketing and Design.
• Data Analysis & Performance Monitoring: Track category performance (traffic, clicks, conversions, engagement); analyze player behavior and provide data-driven recommendations.
• Cross-Functional Collaboration: Work with Product, CRM, Marketing, Design and Operations; coordinate rollout of new categories and platform initiatives.

Skills

Analytical thinking

Communication skills

Organizational skills

Coordination skills

English & Filipino fluency

Education

Bachelor's degree in any field

Tools

Microsoft Excel

Data analysis tools

Job description

About the Role

The Localized Category Operational Specialist manage and optimize game categories within a dynamic online gaming platform.

In this role, you will be responsible for organizing gaming content, improving game visibility, developing localized promotional campaigns, and analyzing platform performance to enhance player engagement and overall user experience.

This opportunity is ideal for professionals with experience in gaming operations, content operations, category management, or e-commerce merchandising who enjoy combining creativity with data-driven decision-making.

Key Responsibilities

Game Category & Content Management

• Manage and optimize game categories based on player preferences, market trends, and performance.
• Organize and maintain gaming content to improve navigation and user experience.
• Develop effective category structures that make games easier for players to discover.

Game Merchandising & Visibility Optimization

• Plan and execute game merchandising strategies, promotional displays, and featured game collections.
• Monitor game performance and optimize rankings, visibility, and recommendations.
• Manage game tags and classifications to improve content organization and discoverability.

Localized Marketing & Promotions

• Develop engaging gaming campaigns based on local trends, player interests, holidays, and special events.
• Create themed game collections and promotional showcases to encourage player engagement.
• Collaborate with Marketing and Design teams to support campaign execution.

Data Analysis & Performance Monitoring

• Track category performance, including traffic, clicks, conversions, and user engagement.
• Analyze player behavior and identify opportunities to improve game discovery and platform performance.
• Provide data-driven recommendations for category and content optimization.

Cross-Functional Collaboration

• Work closely with Product, CRM, Marketing, Design, and Operations teams.
• Coordinate the rollout of new gaming categories, promotional activities, and platform initiatives.
• Support continuous improvements to gaming content and user experience.

Qualifications

• Bachelor's degree in any relevant field.
• At least 2 years of experience in gaming operations, category management, content operations, e-commerce merchandising, or a related field.
• Good understanding of online gaming products, digital platforms, and user behavior.
• Experience in content organization, digital merchandising, game ranking, or promotional campaigns.
• Strong analytical and problem-solving skills, with proficiency in Microsoft Excel and data analysis tools.
• Excellent communication, organizational, and coordination skills.
• Fluent in both English and Filipino.

Preferred Qualifications

• Experience with online casino, live casino, slot games, or other iGaming platforms.
• Familiarity with gaming content optimization, player engagement strategies, and game merchandising.
• Chinese language proficiency is an advantage but not required.

Why Apply?

This role offers an opportunity to apply your content operations, merchandising, and analytical skills in a fast-paced digital gaming environment. You will collaborate with cross-functional teams and contribute directly to improving game discovery, player engagement, and platform performance.

Interested? Apply today and take the next step in your gaming operations career!