Polish-Speaking Service Desk Agent — Relocation & Onsite

Recruitify_HR; Taguig; Presencial; PHP 334.800 - 446.400; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance/package

Descripción de la vacante

Recruitify_HR is looking for Technical Support personnel located in Taguig, Metro Manila. The ideal candidate should have at least 2 years of experience in Technical Support, proficiency in the Polish language, and the adaptability to work onsite. Responsibilities include resolving customer issues, responding to inquiries, and collaborating with management and clients. Native foreign nationals with valid permits in the Philippines are encouraged to apply and relocation assistance is offered.

Formación

• With or without Service Desk Experience.
• At least 2 years of experience in Technical Support.
• Can speak, read, and write in the Polish Language.
• Native foreign nationals with valid PRV/TRV and current residence in the Philippines.
• Must be an immediate joiner.

Responsabilidades

• Resolve issues utilizing excellent customer service skills.
• Receive and respond to user inquiries via telephone, email, or case-tracking system.
• Work with management and clients to resolve requests satisfactorily.
• Produce quality work and ensure fast turnaround.
• Maintain quality standards in accordance with agreed metrics.

Conocimientos

Service Desk Experience

Technical Support

Polish Language proficiency

Problem-solving skills

Customer service skills

Educación

Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelor's Degree

Descripción del empleo

Recruitify_HR is looking for Technical Support personnel located in Taguig, Metro Manila. The ideal candidate should have at least 2 years of experience in Technical Support, proficiency in the Polish language, and the adaptability to work onsite. Responsibilities include resolving customer issues, responding to inquiries, and collaborating with management and clients. Native foreign nationals with valid permits in the Philippines are encouraged to apply and relocation assistance is offered.