Polish-speaking Service Desk Agent (Taguig - On-site)

Gratitude Philippines; Cebu City; On-site; PHP 892,800 - 948,600; Full time

Benefits offered by this job

Relocation assistance

Job summary

A multilingual support company is looking for a Multilingual Service Desk Agent fluent in Polish to join their on-site team in Taguig. The ideal candidate should have at least 2 years of experience in technical support, exceptional customer service skills, and problem-solving capabilities. The company offers a competitive salary between PHP 80,000 - 85,000 with relocation assistance available for applicants outside the Philippines. Immediate joiners are preferred.

Qualifications

• At least 2 years of experience in Technical Support.
• Candidates must be Filipino citizens or foreign nationals residing in the Philippines.
• C1 level proficiency in Polish preferred.

Responsibilities

• Resolve issues utilizing excellent customer service and problem solving skills.
• Respond to user inquiries via phone, email, and tracking systems.
• Work in partnership with management and clients to ensure satisfaction.

Skills

Customer service skills

Problem solving skills

Technical thinking

Polish language proficiency

Education

Vocational Diploma or Bachelor's Degree

Job description

A multilingual support company is looking for a Multilingual Service Desk Agent fluent in Polish to join their on-site team in Taguig. The ideal candidate should have at least 2 years of experience in technical support, exceptional customer service skills, and problem-solving capabilities. The company offers a competitive salary between PHP 80,000 - 85,000 with relocation assistance available for applicants outside the Philippines. Immediate joiners are preferred.