Plumbing Dispatch & Admin Specialist (Housecall Pro)

CS Outsource; Philippines; Remote; PHP 279,000 - 502,000; Full time

Job summary

CS Outsource is seeking a proactive Home Services Virtual Assistant in the Philippines to support a home services business. The ideal candidate will manage service appointments, dispatch technicians, and leverage Housecall Pro to keep records accurate and schedules on track.

Applicants should have hands-on plumbing/home services experience, strong English communication, and excellent organization. The role focuses on scheduling, customer updates, and smooth daily operations in a fast-paced

Qualifications

• Experience in plumbing or home services is required.
• Hands-on experience using Housecall Pro is required.
• Strong English communication, both verbal and written.
• Excellent organizational and time-management skills.

Responsibilities

• Handle incoming calls and customer inquiries professionally.
• Schedule plumbing service appointments and coordinate technician availability.
• Use Housecall Pro to manage appointments and update records.
• Follow up with customers regarding appointments and updates.
• Coordinate service workflow between customers and field technicians.
• Maintain organized records and support reporting and admin tasks.
• Ensure service requests are documented, scheduled, and completed.

Skills

Customer communication

Scheduling

Dispatching

Organizational skills

Multitasking

Tools

Housecall Pro

Job description

CS Outsource is seeking a proactive Home Services Virtual Assistant in the Philippines to support a home services business. The ideal candidate will manage service appointments, dispatch technicians, and leverage Housecall Pro to keep records accurate and schedules on track.

Applicants should have hands-on plumbing/home services experience, strong English communication, and excellent organization. The role focuses on scheduling, customer updates, and smooth daily operations in a fast-paced