Platform Engineer

Manulife; Philippines; On-site; PHP 5,521,000 - 7,975,000; Full time

Job summary

Manulife invites an experienced DevOps Platform Engineer to join our global team and help automate our engineering infrastructure, create repeatable CI/CD pipelines, and improve platform reliability.

You will collaborate with software engineers, product owners, and operations across time zones, participate in on-call rotations, and mentor peers while adopting Azure AKS, Linux, and modern configuration-management tools. This is a remote, international opportunity with Canada Eastern Time overlap.

Qualifications

• Platform technical delivery services (3 to 5 years)
• Advanced knowledge of Docker and Kubernetes clusters (Azure AKS a plus)
• Experience with Public/Private/Hybrid cloud architecture (PaaS), preferably Azure
• Knowledge of SCM tools (Git, Jenkins, GitHub Actions, Artifactory, SonarQube, Snyk, GitGuardian)
• Knowledge of Configuration Management tools (Chef, Ansible)
• Experience with Linux/Unix/Windows
• Experience with scripting languages (Bash, PowerShell)
• Experience with TCP/UDP/HTTP networking and TLS/SFTP/HTTPS security
• Experience with platform monitoring and continuous improvement
• Experience with web servers (Apache, WebLogic, Nginx)
• Experience with databases (MS SQL, Oracle, DB2; PSQL/TSQL)
• Working with Agile and Lean delivery models and tools

Responsibilities

• Automate administration of DevOps engineering infrastructure and tools
• Develop, build and maintain pipeline automation scripts
• Support and maintain DevOps tooling platforms and on-call rotation
• Collaborate with product managers, software and operations engineers to deliver platform value
• Lead spikes to mitigate technical risk and uncertainty
• Help develop and improve standards, practices and methodologies
• Refine product backlog with the Technical Product Owner and participate in Look Ahead meetings
• Promote collaborative environment and stakeholder relationships
• Partner with architects to design platform configurations
• Mentor and coach other platform engineers on the team

Skills

Team collaboration

Communication

Problem solving

Agile/Lean

Learning mindset

Tools

Docker

Kubernetes

Azure AKS

Public/Private/Hybrid cloud

Git

Jenkins

GitHub Actions

Artifactory

SonarQube

Snyk

GitGuardian

Chef

Ansible

Linux

Unix

Windows

Bash

PowerShell

Networking (TCP/UDP/HTTP)

TLS/SFTP/HTTPS

Web servers (Apache/Nginx/WebLogic)

SQL databases (MS SQL/Oracle/DB2)

PSQL/TSQL

CI/CD

Monitoring

Job description

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business and technology partners, which is why we need you.

We are seeking motivated engineers, who are obsessed with delivering quality service and value, are forward-thinking problem solvers, who love to learn from both successes and failures. You are passionate about the "Why" and like to seek out answers to understand how we do things and how we can continuously improve. You are excited to build and support DevOps platforms to help provide enablement to our Engineering squads. Supporting them to realize and refine their Continuous Integration/Continuous Delivery practices and providing real value to their day-to-day software development lifecycle.

We are growing, and we are looking for a DevOps Platform Engineer for our team!

Position Responsibilities:

• Complete evaluation, identification, and automation for the administration of various tools used in the DevOps Engineering Infrastructure

• Develop, build and maintain pipeline automation scripts and process

• Support and maintain the DevOps tooling platforms, including participation in an off-hours on-call rotation. Select regular working hours will overlap Monday-Friday with Canada Eastern Time business hours.

• Apply organizational and problem-solving abilities that enable you to manage through creative abrasion.

• Leverage strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes.

• Collaborate with product managers, software engineers, and operations engineers to uncover pain points and opportunities to deliver new business value through innovative platform solutions.

• Participating in ideation and brainstorming sessions to devise creative platform solutions. We need and value fresh ideas!

• Leading various investigative "Spikes" in order to mitigate technical uncertainty and risk.

• Be part or lead some initiatives to develop and improve standards, practices and methodologies.

• Working closely with the Technical Product Owner to refine the Product Backlog including providing initial estimates and actively participating with the weekly Look Ahead meetings.

• Promote a co-operative work environment through building relationships with our stakeholders and driving enhancements to the end-to-end process (workstation to production)

• Collaborate with architects and solution delivery leadership to understand, design and deliver platform desired state configuration

• Delver implementation of production reliability and usage metric capture, targeting logging, monitoring, and automated insight’s, optimize user experience by collaborating with platform users to understand context and challenges

• Mentor and coach other platform engineers on the team as required

Required Qualifications:

• Platform technical delivery services (3 to 5 years)

• Advanced knowledge of Docker and Kubernetes clusters (Azure Kubernetes Service knowledge is a plus)as well as other components supporting a highly automated, resilient engineering platform

• Experience working with Public/Private/Hybrid cloud architecture (PaaS), preferably Azure, AKS, Azure SQL, etc.

• Knowledge or experience with SCM tools and best practices (GIT, Jenkins, GitHub Actions, Artifactory, SonarQube, Snyk, GitGuardian)

• Knowledge of Configuration Management tools (Chef, Ansible, etc.,)

• Experience with OS platforms such as Linux, Unix and Windows

• Experience with scripting languages such as Bash, PowerShell, etc.

• Experience with networking protocols such as TCP, UDP, HTTP, etc and network security protocols such as SFTP, HTTPS, TLS, etc

• Experience with Platform monitoring and continuous improvement

• Experience administering and configuring web server technologies (Apache, WebLogic, Nginx, etc.,)

• Experience with Database Technologies such as MS SQL, Oracle, DB2 and query languages such as PSQL, TSQL

• Working with Agile and Lean solution delivery models and tools

Preferred Qualifications:

• Use AI assistants and agents (e.g., GitHub Copilot and internal copilots/agents) to improve speed and quality of coding, documentation, troubleshooting, and planning for platform initiatives.

• Design and contribute to AI agent setups and workflows for engineering teams, including defining and integrating tools and systems agents can interact with (source repositories, CI/CD platforms, ticketing systems, knowledge bases, etc.).

• Champion an "AI excellence" culture by identifying and documenting effective AI usage patterns, creating reusable examples and templates, and sharing best practices across the team.

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más sencilla y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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