Risk and Controls Analyst

Manulife; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Manulife MBPS is seeking a Risk and Controls Analyst to join the Insurance Operations team. The role involves analytical document review, ensuring robust business controls, and handling some transactional processing for the international business.

Key duties include risk and control reviews, monitoring processes, and guiding teams on compliance. The position supports audits, regulatory reporting, and ongoing due diligence with a fixed night shift requirement.

Qualifications

• 1–2 years of experience in controls, compliance, risk management, or related functions.
• A bachelor's degree in any field is required.
• Amenable for fixed night shift.

Responsibilities

• Conduct risk and control reviews to ensure compliance programs and operational controls are effective and aligned with regulatory requirements.
• Monitor operational processes, identify potential risks or compliance gaps, and support the implementation of corrective action plans.
• Provide guidance to business teams on compliance requirements, risk management practices, and ongoing due diligence activities.
• Investigate incidents, track corrective actions, and maintain awareness of regulatory changes and industry best practices.
• Analyze data, prepare reports, and present compliance findings, insights, and recommendations to management.
• Support audits, regulatory reporting, special business programs, policy research, tax updates, and other operational risk and control activities as needed.

Job description

We're looking for a Risk and Controls Analyst to join our Insurance Operations team at MBPS. In this role, you are expected to perform analytical document review, ensure business controls are in place and achieving targets along with some transactional processing for the international business.

Position Responsibilities:

• Conduct risk and control reviews to ensure compliance programs and operational controls are effective and aligned with regulatory requirements.
• Monitor operational processes, identify potential risks or compliance gaps, and support the implementation of corrective action plans.
• Provide guidance to business teams on compliance requirements, risk management practices, and ongoing due diligence activities.
• Investigate incidents, track corrective actions, and maintain awareness of regulatory changes and industry best practices.
• Analyze data, prepare reports, and present compliance findings, insights, and recommendations to management.
• Support audits, regulatory reporting, special business programs, policy research, tax updates, and other operational risk and control activities as needed.

Required Qualifications:

• 1–2 years of experience in controls, compliance, risk management, or related functions.
• Candidates with experience in back-office operations or administrative roles can be accommodated. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
• A bachelor's degree in any field is required.
• Amenable for fixed night shift.

Preferred Qualifications:

• Good verbal and written communication skills in English.
• Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
• Ability to apply critical thinking and problem-solving skills in a work environment.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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