PHRN Training Supervisor: Coaching & QA Lead

Omega Healthcare Management Services, Inc.; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Health Insurance

Job summary

A healthcare services provider located in Pasig is looking for a Full-time Trainer/Coach. The ideal candidate must have at least a Bachelor's degree in Nursing and 2 years of experience in the BPO industry as a Communications trainer. Responsibilities include coaching Process Coaches, conducting training sessions, and ensuring adherence to QA guidelines. This role operates on-site, Monday to Friday, in a graveyard shift environment, providing a dynamic opportunity for career growth in training and development.

Qualifications

• At least a Bachelor's/College Degree in Nursing/Registered Nurse.
• 1–4 years of experience in Training & Learning Development in healthcare or BPO.
• 2+ years as a Communications trainer/Coach.

Responsibilities

• Coach Process Coaches on key job capabilities.
• Assign and monitor tasks to support training goals.
• Conduct specialty and refresher training programs.

Skills

Communication skills

Coaching

Training development

Education

Bachelor's/College Degree in Nursing

Job description

A healthcare services provider located in Pasig is looking for a Full-time Trainer/Coach. The ideal candidate must have at least a Bachelor's degree in Nursing and 2 years of experience in the BPO industry as a Communications trainer. Responsibilities include coaching Process Coaches, conducting training sessions, and ensuring adherence to QA guidelines. This role operates on-site, Monday to Friday, in a graveyard shift environment, providing a dynamic opportunity for career growth in training and development.