USRN Process Trainer, BPO Healthcare (Night Shift)

Omega Healthcare Management Services, Inc.; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A healthcare management company in Pasig is seeking a Process Trainer to educate and coach new employees on optimal job performance. This role involves conducting Training Needs Analysis, delivering training sessions, and collaborating with various stakeholders. Ideal candidates must possess a BSN with an active USRN license, experience in BPO training, and preferably a background in US healthcare accounts. This position requires onsite work in Ortigas with a fixed night shift and weekends off.

Qualifications

• Active US Registered Nurse license from any state, preferably New York.
• BPO training experience, especially in healthcare settings.
• Background in US healthcare accounts like Triage/Telehealth is a plus.

Responsibilities

• Deliver and facilitate trainings as per business requirements.
• Conduct Training Needs Analysis and develop customized Training Needs Interventions.
• Regularly communicate and collaborate with stakeholders.

Skills

Coaching skills

Communication

Training Needs Analysis

Collaboration

Education

BSN with active USRN license

Job description

A healthcare management company in Pasig is seeking a Process Trainer to educate and coach new employees on optimal job performance. This role involves conducting Training Needs Analysis, delivering training sessions, and collaborating with various stakeholders. Ideal candidates must possess a BSN with an active USRN license, experience in BPO training, and preferably a background in US healthcare accounts. This position requires onsite work in Ortigas with a fixed night shift and weekends off.