Phone Support Specialist - Clear, Caring Service

Neksjob Philippines; Pampanga; On-site; PHP 279,000 - 334,800; Full time

Job summary

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative to handle incoming calls, explain products and services clearly, and deliver excellent customer experiences.

You will resolve issues quickly, help customers modify their accounts or plans, and take detailed notes to maintain an accurate record of each call. At least 6 months of call center experience is preferred. Join a supportive team with reliable shifts and opportunities for growth within the company.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer incoming calls with a professional tone.
• Explain products and services clearly.
• Tackle problems quickly and make the process painless.
• Help customers modify their accounts or plans.
• Take clear notes to maintain a solid call record.

Skills

Call center experience

Job description

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative to handle incoming calls, explain products and services clearly, and deliver excellent customer experiences.

You will resolve issues quickly, help customers modify their accounts or plans, and take detailed notes to maintain an accurate record of each call. At least 6 months of call center experience is preferred. Join a supportive team with reliable shifts and opportunities for growth within the company.