Customer Care Specialist — Paid Training & Great Team

NeksJob Philippines; Davao del Sur; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Job summary

NeksJob Philippines is hiring Call Center Agents who are warm and genuinely care about helping people. In this role, you’ll take calls, explain products clearly, resolve issues, and ensure customers leave satisfied.

Typical day includes answering calls with a friendly attitude, providing honest information, assisting with account changes, and taking detailed notes after each call. This is an on-site role in the Philippines with paid training and benefits.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Answer calls with a friendly and upbeat attitude.
• Explain our products in a way that's easy to understand.
• Resolve concerns quickly and with minimal hassle.
• Assist customers with account changes or service updates.
• Take detailed and accurate notes after every call.

Skills

Call center experience

Basic computer literacy

Education

High school / Senior high school graduate

Job description

NeksJob Philippines is hiring Call Center Agents who are warm and genuinely care about helping people. In this role, you’ll take calls, explain products clearly, resolve issues, and ensure customers leave satisfied.

Typical day includes answering calls with a friendly attitude, providing honest information, assisting with account changes, and taking detailed notes after each call. This is an on-site role in the Philippines with paid training and benefits.