Onsite Call Center Agent | Friendly Customer Care

Neksjob Philippines; Pampanga; On-site; PHP 167,400 - 234,360; Full time

Job summary

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative with 6 months of experience. You will handle incoming calls, explain products clearly, and resolve customer questions to ensure satisfaction.

On-site position in Pampanga, the role emphasizes friendly service, accurate record-keeping, and quick issue resolution to keep customers happy at the end of each call.

Qualifications

• 6 months call center experience.
• On-site work required.
• Education: At least high school or senior high school graduate.

Responsibilities

• Answer calls with a positive and professional attitude.
• Explain our products clearly to customers.
• Solve problems quickly and with minimal hassle.
• Help customers update their accounts or manage their services.
• Keep clear, complete records after every conversation.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative with 6 months of experience. You will handle incoming calls, explain products clearly, and resolve customer questions to ensure satisfaction.

On-site position in Pampanga, the role emphasizes friendly service, accurate record-keeping, and quick issue resolution to keep customers happy at the end of each call.