PHILHEALTH CASHIER/ADMIN

WRN Health Incorporated; Davao City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Vida Dialysis Center in Davao City is hiring a PhilHealth Cashier/Admin to support financial operations and administrative tasks. The role focuses on PhilHealth claims processing, patient billing inquiries, and general office duties with strict confidentiality.

The position is full-time and requires strong numerical skills, attention to detail, and professional interaction with patients and stakeholders. Prior healthcare experience is preferred.

Qualifications

• Experience in cashiering or front-line roles in healthcare or insurance environments.
• Strong understanding of PhilHealth claim processes or willingness to learn.
• Excellent numerical accuracy and cash handling.
• Proficient in office software and data entry.
• Clear communication with patients and stakeholders.
• Ability to manage multiple tasks in a fast-paced setting.
• Committed to patient confidentiality and ethical standards.

Responsibilities

• Process PhilHealth claims submissions and follow-ups for timely reimbursement.
• Handle patient billing inquiries and explain fees, coverage and payment options.
• Receive, record and reconcile cash payments from patients and insurers.
• Prepare daily cash reports and maintain financial records.
• Assist with appointment scheduling and patient registration.
• Coordinate with PhilHealth representatives and other insurers regarding status and requirements.
• Maintain patient confidentiality per healthcare regulations.
• Provide administrative support to other departments as needed.
• Perform general office duties including filing, data entry and correspondence management.

Skills

Cashier experience

Administrative support

PhilHealth knowledge

Numerical skills

MS Office

Communication skills

Multitasking

Data confidentiality

Education

High school diploma

Healthcare administration certification

Tools

Microsoft Office

Job description

About the role

Vida Dialysis Center is seeking a dedicated and detail-oriented PhilHealth Cashier/Admin to join our team in Davao City. This is a full-time position that plays a crucial role in our administrative and financial operations. As a PhilHealth Cashier/Admin, you will serve as a key point of contact for patient billing inquiries, insurance claims processing, and general administrative support. This position is integral to ensuring smooth operations and maintaining excellent service standards for our patients and stakeholders.

Key responsibilities

• Process and manage PhilHealth claims submissions and follow-ups to ensure timely reimbursement
• Handle patient billing inquiries and provide accurate information regarding fees, insurance coverage and payment options
• Receive, record and reconcile cash payments from patients and insurance providers
• Prepare daily cash reports and maintain accurate financial records
• Assist with appointment scheduling and patient registration procedures
• Coordinate with PhilHealth representatives and other insurance providers regarding claim status and documentation requirements
• Maintain confidentiality of patient information in compliance with relevant healthcare regulations
• Provide administrative support to other departments as needed
• Perform general office duties including filing, data entry and correspondence management

What we're looking for

• Proven experience as a cashier, administrative assistant or in a similar customer-facing role, preferably in a healthcare or insurance environment
• Strong knowledge of PhilHealth claim processes and requirements, or willingness to develop expertise in this area
• Excellent numerical and cash handling skills with attention to detail and accuracy
• Proficiency in using computer systems and office software including Microsoft Office applications
• Strong communication skills and ability to interact professionally with patients, colleagues and external stakeholders
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment
• High level of integrity and commitment to maintaining patient confidentiality
• Organizational skills and ability to maintain accurate records
• High school diploma or equivalent; additional certification in healthcare administration or relevant coursework is advantageous