Personal Shopper Supervisor | General Trias

The SM Store (SM Mart Inc.); General Trias; Presencial; PHP 201.000 - 290.000; Jornada completa

Descripción de la vacante

The SM Store (SM Mart Inc.) in Cavite, Philippines seeks a Customer Service Associate to build strong relationships with customers, promote relevant products, and ensure a superior shopping experience. The role requires a Bachelor’s degree (business preferred) and 2–3 years in selling or customer-support roles.

Responsibilities include following operational standards, delivering quality service, and ensuring properly paid items are dispatched.

Formación

• Bachelor's degree preferred in business or related field.
• 2–3 years in selling or customer-support roles.

Responsabilidades

• Build and sustain strong customer relationships.
• Offer new products or promotions matching customer needs.
• Follow standards to deliver quality service and experience.
• Endorse paid items to dispatch.

Conocimientos

Customer service

Relationship building

Sales

Communication

Educación

Bachelor's degree (Business preferred)

Descripción del empleo

Responsible in fulfilling customer transaction according to SM's Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course
• At least 2 to 3 years of working experience in a selling role or customer support role