Personal Assistant | Hybrid | Morning Shift

Cloudstaff Philippines Inc.; Mabalacat; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Comprehensive health and lifeinsurance

Leave credits up to 24 per year

Flexible leave for vacation/emergency

Career advancement opportunities

Company-provided PC/Laptop and fiber |

Weekly office perks: Free Coffee, Meas

Private work lounge and game rooms

Child-friendly spaces

Employee Share Units program

Mental wellness EAP Lifeworks

In-house psychiatrist available

CS Social Clubs and interest groups

Dream Points system for perks

Job summary

Cloudstaff Philippines Inc. is hiring a Personal Assistant to support Partners, Directors and the Business Advisory team in a hybrid, morningshift role in Pampanga. You will manage calendars, client communications, and documentation while ensuring timely delivery of invoices and deadlines.

You will be highly organized, proactive and able to work independently within a busy client service environment. Strong MS Office skills and confidentiality are essential for success.

Qualifications

• 2+ years in personal assistant or admin support.
• Strong verbal and written communication; professional phone and email manners.
• Excellent organisation, time management and prioritisation with deadlines.
• High attention to detail and accuracy in documents and records.
• Able to work autonomously and with a team; handle confidential information.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Manage calendars, diary movements, meeting invites and logistics for Partners.
• Monitor inboxes, follow up actions and escalate urgent items.
• Coordinate meetings with agendas and supporting materials.
• Assist travel bookings, expense processing and administrative needs for the team.
• Handle client communications, documents, invoices and deadlines.

Skills

Communication

Organization

Time management

Attention to detail

Autonomy

MS Office

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

We’re Hiring: Personal Assistant

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role?

Role: Personal Assistant

Work Arrangement: Hybrid

Location: Philippines - Pampanga (Angeles)

Schedule: Morning Shift

Job Description:

The Personal Assistant role supports Partners, Directors, Managers and the broader Business Advisory team to deliver high-quality accounting, taxation and advisory services to clients. The role is focused on diary and inbox support, client communications, task coordination, document preparation, billing support and follow-up of key deadlines.

The successful candidate will be highly organised, proactive, professional and comfortable working with a busy client serviceteam. The role requires strong attention to detail, clear communication, strong prioritisation and the ability to work independently while staying connected to the broader team.

Key Responsibilities:

Partner, Director and team support

• Manage calendars, diary movements, meeting invitations and meeting logistics for allocated Partners.
• Monitor and assist with inboxes, correspondence and follow-up actions, escalating urgent items where required.
• Coordinate meetings, including preparing agendas, collating supporting materials, issuing invitations.
• Assist with travel bookings, expense processing and other administrative requirements for the team.

Client communication and workflow coordination

• Coordinate client communications regarding document requests, signatures, lodgements, invoices, deadlines and compliance requirements.
• Act as a professional administrative point of contact for clients, ensuring messages are clear, timely and escalated appropriately.
• Assist with onboarding new clients and offboarding departing clients, including client acceptance support, records setup and document collation.
• Maintain workflow trackers, registers and deadline lists to support timely team delivery.
• Follow up internal team members for outstanding information, approvals and actions.

Document, proposal and practice support

• Prepare, format and proofread client correspondence, proposals, engagement documentation and service agreements in line with company standards.
• Collate client deliverables and meeting packs.
• Maintain accurate client records, contact details, compliance documentation and electronic client files across firm systems.
• Assist with marketing initiatives and business development support where required.
• Contribute to continuous improvement of administrative processes, templates and team workflows.

Financial administration

• Prepare and process invoices for review and approval.
• Assist with WIP monitoring, engagement setup and monthly billing administration.
• Follow up outstanding debtors in a professional manner and elevate issues where required.
• Assist with monthly reporting requirements and practice management system updates.

Non-negotiable skills and requirements:

• 2+ years of experience in a personal assistant, administration, client service or professional services support role.
• Strong verbal and written communication skills, with a professional phone and email manner.
• Excellent organisation, time management and prioritisation skills, including the ability to manage competing deadlines.
• High attention to detail and accuracy when preparing documents, maintaining records and managing deadlines.
• Ability to work autonomously and collaboratively within a team environment.
• Strong Microsoft Office skills, especially Outlook, Word, Excel, PowerPoint and Teams.
• Comfort working with confidential information and applying sound judgement when escalating matters.

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

• Cloudstaff : Build Your Career, Anywhere

  Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

  Why Cloudstaff is the #1 Workplace?

  Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

  Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

  Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.