Payroll Team Lead - Trusted Advisor & Process Optimizer

HelloConnect, Inc.; Taguig; On-site; PHP 720,000 - 1,320,000; Full time

Job summary

HelloConnect, Inc. in the Philippines is seeking a Payroll Team Leader to join our team at Inoza Tower, BGC, coordinating end-to-end payroll operations and leading a dedicated payroll group.

You will ensure accurate, timely payroll processing while advising employees and managers on payroll-related matters. The role focuses on developing the team, driving process improvements, maintaining strong controls, and supporting regulatory reporting.

Responsibilities

• Oversee the end-to-end payroll processing to ensure accuracy, timeliness, and compliance.
• Review payroll calculations, adjustments, and payroll imports before the finalization of payroll registers.
• Manage payroll calendars, advisories, deadlines, and cut-off dates.
• Lead, mentor, and develop the payroll team to consistently deliver accurate and timely payroll processing.
• Conduct training, coaching, mentoring, and knowledge-sharing sessions within the team.
• Handle complex and escalated payroll queries and concerns, providing timely and effective resolutions.
• Serve as a trusted payroll advisor to employees, managers, stakeholders, and other departments.
• Provide expert guidance and insights on payroll-related matters and ensure concerns are properly addressed.
• Review and develop payroll policies, procedures, and internal controls to strengthen payroll operations.
• Identify and implement continuous improvement initiatives across payroll processes, systems, and reporting.
• Ensure compliance with applicable statutory and tax requirements related to employee compensation.
• Lead the preparation of employees’ annualized compensation and the release of BIR Form 2316.
• Support month-end and year-end payroll and financial reporting requirements.
• Partner with Senior Accountants and the Finance Manager in preparing substantial reports and supporting internal and external audits.
• Perform other payroll-related functions and responsibilities as assigned from time to time.

Job description

HelloConnect, Inc. in the Philippines is seeking a Payroll Team Leader to join our team at Inoza Tower, BGC, coordinating end-to-end payroll operations and leading a dedicated payroll group.

You will ensure accurate, timely payroll processing while advising employees and managers on payroll-related matters. The role focuses on developing the team, driving process improvements, maintaining strong controls, and supporting regulatory reporting.