Payroll Officer

iSupport Worldwide; Hinoba-an; On-site; PHP 240,000 - 320,000; Full time

Job summary

iSupport Worldwide is seeking a Payroll Officer in Hinoba-an, Philippines to manage payroll processing and data accuracy within the HR and Payroll operations. You will handle employee changes, respond to queries, and ensure confidential data handling.

The role requires 1–3 years of payroll experience, Excel basics, and familiarity with awards and legislation. Certification in Financial Services is a plus, and you will collaborate across departments to support the business.

Qualifications

• 1–3 years of payroll experience.
• Proficient in Excel and a payroll system.
• Familiarity with Awards/legislation (EBA, NES) is a plus.
• Excellent attention to detail and recordkeeping.
• Ability to communicate across departments and stakeholders.
• Knowledge of confidentiality requirements.

Responsibilities

• Facilitate and process employee changes and upgrades across the business.
• Respond to payroll queries and interpret awards, legislation, and EBAs.
• Ensure payroll transactions are processed efficiently within HR and Payroll operations and document storage.
• Maintain payroll spreadsheet database by collecting, calculating and entering data.
• Support the broader finance team and managers through the payroll process.
• Uphold professionalism and handle sensitive information confidentially.

Skills

Payroll experience

Excel basics

Payroll compliance

Data entry

Cross-functional communication

Confidential information handling

Payroll process efficiency

Education

Certificate III in Financial Services

Tools

Payroll software

Job description

Responsibilities

The Payroll Officer is responsible for:

• Facilitating and processing employee, changes, and upgrades as they occur across the business.
• Responding to payroll queries including Interpreting awards, legislation, and enterprise bargaining agreements.
• All payroll transactions are processed efficiently within the HR and Payroll operations including the storage of documentation.
• Maintenance and upkeep of the payroll spreadsheet database (including new starters) by collecting, calculating, and entering data in the appropriate software.
• Work within a broader finance team environment, support the business Managers, Supervisors and Team Leaders through the Payroll process.
• Upholding a professional attitude and approach to handling sensitive and confidential information.

Skills Abilities and Experience

• Proficiency in Microsoft Excel (Basic Knowledge) and knowledge of a working Accounting/Payroll system is essential.
• Previous payroll experience is required. (1-3 years experience)
• Experience in interpreting Awards, Agreements, and the relevant Legislation. Familiarity with Awards (EBA - employment benefit agreement) (NEP - National Employment Standards) is a nice to have.
• Excellent attention to detail, data entry, organisational skills and recordkeeping is essential.
• Previous experience in communicating across multiple departments and key stakeholders.
• Certificate III in Financial Services will be highly regarded