Payroll Implementation Senior Manager (APAC)

EY GDS; Taguig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

EY GDS in Manila is seeking an experienced Payroll Coordinator to support APAC payroll operations. You will collaborate with the operations lead on daily activities, ensure timely and compliant payroll delivery, and maintain strong governance and documentation.

The role requires 15+ years in payroll coordination across APAC, excellent communication, sharp attention to detail, and proficient computer skills.

Qualifications

• Extensive experience in payroll coordination across APAC.
• Strong attention to detail is essential.
• Excellent communication skills are required.
• Proficient computer skills are necessary for this role.

Responsibilities

• Collaborate with the operations lead on daily activities such as project management, escalation resolution, and payroll governance.
• Coordinate with global EY Internal Payroll teams to ensure payrolls are delivered on time and to the required quality and service levels.
• Create and maintain control documentation, process flows and procedures.

Skills

Payroll coordination

Attention to detail

Communication skills

Computer skills

Job description

Job purpose

EY has been one of the leading global payroll organizations delivering seamless, compliant, and technology-enabled payroll services to clients across the globe. We support multinational clients with scalable solutions, operational excellence, and continuous innovation including AI-driven efficiencies Payroll is one of the speciality practices within the People Advisory Services (PAS) Sub Service line under TAX.

General specification pls

15+ years experience of payroll coordinationacross APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

Specific duties/responsibilities

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLA’s
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients around same
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up

Requirements

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills