Payroll Benefits Specialist

XMC INC.; Cebu City; Sur place; PHP 279 000 - 469 000; Plein temps

Résumé du poste

XMC Inc. in Cebu, Philippines, is seeking a Payroll Benefits Specialist to administer employee benefits programs and manage payroll deductions related to benefits.

This on-site, full-time role collaborates with HR, finance, and customer service to ensure accurate data, enrollment, and regulatory compliance. The ideal candidate will have experience in benefits administration, strong analytical and communication skills, and proficiency with HRIS or payroll systems.

Qualifications

• Experience in benefits administration and employee benefits management.
• Strong analytical skills to review payroll and benefits data and report.
• Excellent communication to explain benefits clearly and collaborate with teams.
• Solid customer service to handle inquiries professionally.
• Experience with payroll or HR support, preferably in BPO or corporate setting.
• Proficiency with HRIS or payroll systems and standard office software.
• Attention to detail, confidentiality, and ability to multitask under deadlines.
• Degree or diploma in HR, Business, Accounting, or related field.

Responsabilités

• Administer employee benefits programs and manage enrollments and changes.
• Coordinate enrollment, changes, and related documentation; maintain records.
• Respond to benefits and payroll inquiries and support compliance with policies.
• Collaborate with HR, finance, and customer service teams to resolve issues.
• Prepare reports, assist audits, and drive process improvements for efficiency.

Connaissances

Benefits Administration

Employee Benefits

Analytical Skills

Communication Skills

Customer Service

Confidentiality

Multitasking

Formation

HR/Business/Accounting degree or diploma

Outils

HRIS

Spreadsheets

Word Processing

Description du poste

Company Description

XMC Inc. is a Business Process Outsourcing agency that delivers essential services through accessible and responsive customer service solutions. The organization focuses on helping client businesses streamline operations and enhance service quality by managing critical support functions. Team members at XMC Inc. work in a fast-paced, client-oriented environment where reliability and professionalism are highly valued. The company promotes collaboration, continuous improvement, and skill development for individuals interested in building a long-term career in the BPO industry.

Role Description

The Payroll Benefits Specialist is a full-time, on-site role based in Cebu. This role is responsible for administering employee benefits programs, coordinating enrollment and changes, and ensuring accurate payroll deductions related to benefits. Day-to-day tasks include processing benefits-related documentation, maintaining employee records, responding to benefits and payroll inquiries, and supporting compliance with company policies and regulatory requirements. The specialist collaborates with HR, finance, and customer service teams to resolve issues, reconcile data, and support timely and accurate payroll cycles. The role also involves preparing reports, assisting with audits, and contributing to process improvements that enhance employee experience and operational efficiency.

Qualifications

• Candidates should possess skills in Benefits Administration and Employee Benefits, including handling enrollments, changes, and related documentation.
• Candidates should possess strong Analytical Skills to review payroll and benefits data, identify discrepancies, and support accurate reporting.
• Candidates should possess excellent Communication skills to explain benefits information clearly and collaborate effectively with internal teams and employees.
• Candidates should possess solid Customer Service skills to address employee inquiries, resolve concerns, and provide timely, professional support.
• Relevant experience in payroll or HR support, preferably in a BPO or corporate environment, is beneficial.
• Proficiency with HRIS or payroll systems and standard office software (e.g., spreadsheets, word processing) is an advantage.
• Strong attention to detail, confidentiality, and the ability to manage multiple tasks in a deadline-driven environment.
• A diploma or degree in Human Resources, Business, Accounting, or a related field is preferred, or equivalent relevant experience.