Payments Lifecycle Lead: Automate, Optimize & Secure

Next Frontier Capital; Philippines; On-site; PHP 400,000 - 640,000; Full time

Job summary

JPMorganChase in the Philippines is seeking a Payment lifecycle manager to lead improvements across day-to-day processing, strengthen controls, and streamline the end-to-end payments lifecycle. You will partner with cross-functional teams to resolve issues, reduce risk, and deliver measurable outcomes.

You will help identify automation opportunities, measure performance, and enhance service quality while collaborating with stakeholders across the organization in a fast-paced environment.

Qualifications

• 2 years in payment operations leadership or people management.
• Experience overseeing payment processing, investigations, reconciliations, and time-critical deliverables.
• Knowledge of payment operations controls and issue management in regulated environments.
• Experience using data analysis to identify trends and support decisions with senior stakeholders.
• Familiarity with cybersecurity and anti-fraud controls in payment operations.
• Experience using automation to reduce manual work and improve quality, timeliness, or client experience.
• Experience applying AI/ML to support process improvements.

Responsibilities

• Lead payment lifecycle operations by setting priorities, directing workflows, and tracking performance against defined metrics.
• Manage daily processing and reconciliation activities to support timely and accurate fund movement across products.
• Resolve production, quality, and control breaks; escalate material delays or risks appropriately and drive actions to closure.
• Strengthen operational risk management by supporting fraud prevention activities and reinforcing cybersecurity and control practices.
• Partner with stakeholders to scope and deliver process improvements, automation initiatives, and client experience enhancements.
• Contribute to strategic planning by translating business priorities into operational capacity, execution plans, and measurable outcomes.

Skills

Payment operations leadership

Data analysis

Cybersecurity and fraud controls

Automation tools

AI/ML for ops

Tools

ISO SWIFT knowledge

Payments ops processes

Job description

JPMorganChase in the Philippines is seeking a Payment lifecycle manager to lead improvements across day-to-day processing, strengthen controls, and streamline the end-to-end payments lifecycle. You will partner with cross-functional teams to resolve issues, reduce risk, and deliver measurable outcomes.

You will help identify automation opportunities, measure performance, and enhance service quality while collaborating with stakeholders across the organization in a fast-paced environment.