Payments Governance Analyst - Data Analytics & Ops

JPMorganChase; Cebu City; Sur place; PHP 600 000 - 900 000; Plein temps

Résumé du poste

JPMorganChase in Cebu City seeks a Payments Governance Client Ops Analyst to join the Third-Party Payment Processing Governance team. You will collate, report, and reconcile large datasets, develop data solutions, and support reporting, analytics, and BI using internal systems.

You will monitor performance data in real time, make recommendations, and collaborate with governance reviewers to address pain points. This role values integrity, collaboration, and professional growth.

Qualifications

• Strong proficiency in SQL and Excel for data analysis and reporting.
• Advanced skills in PowerPoint, with the ability to develop high‑quality presentations, charts, and analytics.
• Demonstrated experience analyzing large volumes of data from raw sources.
• Strong interpersonal, written, and verbal communication skills, with the ability to present to and influence executive audiences.
• Demonstrated ability to monitor and analyze performance data in real time and cumulatively, and make appropriate recommendations.

Responsabilités

• Remain current on card network requirements associated with payments products, including sub-merchant due diligence, fraud, and chargebacks.
• Leverage tools such as Snowflake, Python, Tableau, Alteryx, PeopleSoft, Power Apps, and UiPath to research large volumes of processing data and create Merchant Services third‑party processor performance metrics.
• Perform ongoing transactional data monitoring to identify changes in activity, trends, and anomalies.
• Collaborate with Payments Governance reviewers/facilitators to understand processes and identify and address pain points in data analytics and reporting.
• Ensure accurate and timely information is provided throughout the assessment process.
• Identify, research, report, and/or elevate potential risks proactively identified through data analysis.
• Communicate professionally—verbally and in writing—with relevant stakeholders.
• Review, analyze, recommend, and implement best‑in‑class process improvements related to third‑party oversight, reviews, systemic solutions, and evaluations.
• Maintain system access profiles, data‑specific standard operating procedures, and process flows.
• Design, develop, and maintain Tableau dashboards and leadership reporting metrics.
• Maintain the integrity of the Payments Governance database/SharePoint site/repository, including tracking activity, cataloging documentation, maintaining request status, and safeguarding confidential files.

Connaissances

SQL

Excel

PowerPoint

Analytical thinking

Communication

Outils

Snowflake

Python

Tableau

Alteryx

PeopleSoft

Power Apps

UiPath

Description du poste

JPMorganChase in Cebu City seeks a Payments Governance Client Ops Analyst to join the Third-Party Payment Processing Governance team. You will collate, report, and reconcile large datasets, develop data solutions, and support reporting, analytics, and BI using internal systems.

You will monitor performance data in real time, make recommendations, and collaborate with governance reviewers to address pain points. This role values integrity, collaboration, and professional growth.