Payments Governance Data & Ops Analyst

JPMorgan Chase & Co.; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Payments Governance Client Ops Analyst within the Chase Global Card Operations organization.

This role focuses on collating, reporting, and reconciling large datasets for Merchant Services third-party processors, and on developing data solutions to support reporting, analytics, and business intelligence. You will monitor performance data in real time and cumulatively, make recommendations to support successful outcomes, and ensure accurate information is

Qualifications

• Strong investigative mindset and passion for analytical research; eager to learn new databases and adapt to change.
• Ability to develop and maintain efficient workflows in Alteryx to reduce manual intervention.
• Strong proficiency in SQL and Excel for data analysis and reporting.

Responsibilities

• Remain current on card network requirements for payments products, including sub-merchant due diligence, fraud, and chargebacks.
• Leverage Snowflake, Python, Tableau, Alteryx, PeopleSoft, Power Apps, and UiPath to research large volumes of processing data and create performance metrics.
• Perform ongoing transactional data monitoring to identify changes in activity, trends, and anomalies.
• Collaborate with Payments Governance reviewers/facilitators to understand processes and address pain points in data analytics and reporting.
• Ensure accurate and timely information is provided throughout the assessment process.
• Identify, research, report, and escalate potential risks identified through data analysis.
• Communicate professionally with stakeholders.
• Review, analyze, recommend, and implement process improvements related to third-party oversight and evaluations.
• Maintain system access profiles, data SOPs, and process flows.
• Design, develop, and maintain Tableau dashboards and leadership reporting metrics.
• Maintain the Payments Governance database/SharePoint site with documentation and confidential files.

Skills

Analytical mindset

SQL

Excel

Communication

Real-time data analysis

Presentation to executives

Tools

Snowflake

Python

Tableau

Alteryx

Power Apps

UiPath

Job description

JPMorgan Chase & Co. is seeking a Payments Governance Client Ops Analyst within the Chase Global Card Operations organization.

This role focuses on collating, reporting, and reconciling large datasets for Merchant Services third-party processors, and on developing data solutions to support reporting, analytics, and business intelligence. You will monitor performance data in real time and cumulatively, make recommendations to support successful outcomes, and ensure accurate information is