Patient Service Representative

Premiere Medical and Cardiovascular Laboratory Inc.; Biñan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Premiere Medical and Cardiovascular Laboratory Inc. is seeking a patient service associate to assist with inquiries, schedule appointments, and register patients. The role involves coordinating with doctors and departments, maintaining accurate records, handling billing and receipts, and preparing daily cash remittances.

The ideal candidate is organized, detail-oriented, able to multitask, and able to work independently under pressure while delivering a friendly and patient-focused experience.

Qualifications

• Bachelor's degree in any field (Hospitality, Medical Allied, or related courses preferred)
• Strong communication and customer service skills
• Experience in healthcare or patient service is an advantage
• Organized, detail-oriented, and able to multitask
• Can work independently and under pressure
• Friendly, professional, and patient-focused

Responsibilities

• Assist patients with inquiries and appointment scheduling
• Register patients and explain procedures and requirements
• Coordinate with doctors and other departments
• Maintain accurate patient records and schedules
• Handle billing, payments, and issuance of official receipts
• Prepare daily cash remittances
• Ensure a positive patient experience
• Perform other related duties as assigned

Skills

Communication skills

Customer service

Healthcare experience

Organized

Independent work

Patient-focused

Education

Bachelor's degree

Job description

Job Qualifications

• Bachelor's degree in any field (Hospitality, Medical Allied, or related courses preferred)
• Strong communication and customer service skills
• Experience in healthcare or patient service is an advantage
• Organized, detail-oriented, and able to multitask
• Can work independently and under pressure
• Friendly, professional, and patient-focused

Key Responsibilities

• Assist patients with inquiries and appointment scheduling
• Register patients and explain procedures and requirements
• Coordinate with doctors and other departments
• Maintain accurate patient records and schedules
• Handle billing, payments, and issuance of official receipts
• Prepare daily cash remittances
• Ensure a positive patient experience
• Perform other related duties as assigned