Patient Care Representative

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A healthcare recruitment agency in Metro Manila seeks a patient coordinator to manage appointments, assist with inquiries, and ensure a compassionate patient experience. Candidates should have a high school diploma and 0-2 years of experience with strong communication skills.

Qualifications

• 0–2 years of experience in a similar role.
• Empathetic and patient-focused demeanor.

Responsibilities

• Act as the first point of contact for patients.
• Schedule appointments and manage patient records.
• Assist patients with billing and insurance processes.
• Maintain a welcoming environment for patients.
• Coordinate with healthcare providers for care.

Skills

Strong communication and interpersonal skills

Basic computer literacy

Proficiency in scheduling software

Education

High School diploma or equivalent

Job description

Description

• Act as the first point of contact for patients, addressing inquiries and providing necessary information.
• Schedule appointments and manage patient records with precision and attention to detail.
• Assist patients in understanding their billing and insurance processes.
• Maintain a welcoming and compassionate environment for all patients.
• Coordinate with healthcare providers to ensure seamless patient care.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Basic computer literacy and proficiency in scheduling software
• Qualities and Traits: Empathetic and patient-focused demeanor